Hey Mohamed! We've realised abuse of this feature recently. Apart from blocking the account, we are removing this feature in the trial period and building significant checks to counter these signups. ^Pratap
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We're the support team at Zoho. If you have questions or feedback about our apps, we're always listening and happy to help!
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Hello, We would like to clarify that the email is not an official address of a Zoho employee but a personal user account. Zoho does not endorse or support hatred of such sort. Meanwhile, We see the account has been closed from our platform already. Hope this clarifies. ^AK
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We apologize that the fix is getting delayed due to some constraints. We will get this rectified soon. Appreciate your patience till then.
Jim, post your video we took definitive action and removed this feature in the Free and Trial accounts last July. Besides, we now seek approval from the end user to enable Blank Screen. We stand with you in your commitment to stop scammers and condemn abuse of our services. ^PP
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We are making headway but the progress is slower than expected. Thank you for staying with us in the meantime. ^SP
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Thank you all for being patient. We have fixed the issue and monitoring the mail queue. The backlog of mails will be cleared in some time.
We are facing intermittent issues with our services. We are looking into this and will be updated here once fixed. Sorry for the inconveniences caused.
Yes, we do offer a Free plan in Zoho Mail. Please visit mail.zoho.com and signup for a Free Business plan. ^JA
Sorry that our service was used to send such fraudulent email! We have blocked the account cybersole@zoho.com based on your tweet. ^KT
Our official domain used is zohocorp.com. Please understand that we provide email services alongwith the 40+ other services for businesses. While most people choose to add their own domain, we also do have customers who use the individual-type domain like above. ^PP
We are facing network issues on our end. All services will be back up shortly- we apologize for the trouble!
Hi, we're having intermittent network connectivity issues and we're working on resolving it. We request your patience in the meantime.
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New mails are being processed properly. Queue backlog of old mails is being cleared but will take some time. There will NOT be any data loss
It is these words of inspiration that keeps us going!
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@zoho has the best tech support I have received on twitter through their account @zohocares
I really recommend this platform, tech support is 10/10, no complaints
We are facing some issues accessing Zoho Mail for the past few minutes & our technical team is working on priority. Apologies for the same.
Zoho CRM had some intermittent issue for a while which we narrowed down, and the service is up now. We have taken necessary measures to make sure this does not recur. Will update the RCA shortly!
Please accept our humble apologies.
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Apologies for the long wait as we wanted to be cautious to ensure there is no data corruption and loss.
We have been experiencing intermittent access issues with Zoho Mail for the past couple of hours & our engineers have been working on it on high priority. We apologize for the inconvenience & will keep you posted. ^SP
Update: We have checked with our Abuse monitoring team and have deactivated the 7 Zoho accounts mentioned in the list. ^KT
We will definitely investigate that, Jim! Could you please DM us any details like the abuser’s registered email address, session code and date of this session? ^PP
Some users are facing delay in receiving / sending mails in Zoho Mail. Our technical team is looking into it. We will keep you posted. ^SP
Zoho is under attack again. We're on it. Please also follow for latest. Thanks for all the support from you.
Apologies! We experienced a service disruption. Our services are back up now and closely monitoring it, We'll update you the RCA shortly. ^K
Hello Ankur! We have checked this internally and understand that our support experts were in touch with you and provided multiple workarounds for your requirement. <1/2>
Hello Kush! We are sorry to disappoint you. We want to fix this right away, so you can access our services seamlessly! Can you please share your projects account details to 'support@zohoprojects.com' so we can look into this ASAP!
Thanks for your understanding. ^FZ
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We regret that it is taking longer than expected. We will keep you updated as we progress. Please accept our sincere apologies. ^SP
Thanks for the shout-out, Talabi! You just made our day :) ^KT
Mexico, we pray that you bounce back from this disaster better than ever! #mexicoquake
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The numbers are not used for any other purpose other than those described in our privacy notice. If you have more questions, please drop us an email to privacy(at)zohocorp.com (3/3) -Ash.
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We're super happy that you were able to easily implement Zoho Books for your business. If you need assistance at any time, we're a ping away
We're facing some network issues with our EU servers alone. We're working on fixing this. We'll keep you updated on the progress.
Apologies for the service disruption. Few of our services seems to be down. We're on top of it, will keep you posted..
Hey Luke! We are sorry for the drop in connection to our servers. Everything should be restored. Please check and confirm. ^PP
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The issue with network connectivity has been fixed and all our services are up and running!
Thank you for your appreciation, Devakishor! Support processes will evolve as our services expand, but we promise to keep the human experience at the core of our support process. ^PP
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This is a mitigative measure taken to reduce the number of fraudulent sign ups, abuse of our services, resources and improve credibility of our users. (2/3) -Ash.
And we blocked their account! Well played and thank you for your help. ^PP
Hello, ! We are extremely sorry for the negative experience. Can you share your registered email ID/ticket ID over a DM?
We will take a second look into the reported issue and assist you with it on priority. -RC
Hey Ravi! We have sent you an update on three separate instances informing you the steps to enable the connection again. Please DM us, and we will give you more information on this. Also, do check your junk or spam. ^PP
Hi, Divakaran! Please be assured that you will not be disappointed. We are glad to welcome you to Zoho Mail and looking forward to a long fruitful association with you and your business. Do reach our 24x7 support through call/chat/email for any assistance you may need.🤝😀 -JA
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Hello Aarchana. We believe our support team reached out to you and assisted in setting up the right configuration for tax filing & the same is resolved now. With the right settings, you shouldn't be facing trouble in filing GST for future returns. -Ash (1/2).
Hi Ravi! Kindly ask her to submit an application through our job portal at careers.zohocorp.com/jobs/Careers.
Once we receive and review her resume, our recruitment team will reach out. -RC
Thanks, - We don't like to skite, but it's delightful when you do it for us! ☺️ -RC
Services are being restored. We are closely monitoring all services. We appreciate your patience!
Hey there! Yes, we can migrate the emails from Google Workspace to Zoho Mail smoothly without any loss of data. ^SS
Zoho Creator is up and running. An update that was made earlier today caused performance issues. It had been reverted now. PHEW!
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Issue has partly resurfaced despite our best efforts. We are updating a fix in our production servers and will keep you posted once done.^SP
Thanks for reporting. The above mentioned account sales (at) nemoz (dot) net has been deactivated from our end. ^BKR
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Our IMAP, POP & SMTP services have been working fine with slight slowness. The mails received during this time won't be lost and will be received with some delay once the issue is fixed. ^SP
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@TheUrgeToWSorry about that. Zoho Mail experienced a minor glitch while accessing via webmail which has been identified and fixed by our development team. Please refresh your browser and check. ^BKRander
We're facing some intermittent network connectivity issues and we're looking into this on priority. We'll keep you updated on the progress.
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Hello Martin, Apologies for the inconvenience. We are indeed facing some downtime and Our team is already looking into it with utmost priority. The issue should be fixed at the earliest. We will keep you posted regarding the same. Appreciate your patience in the interim. ^AK
We're experiencing slowness in some of our services due to network issues. Our team is working on resolving it. We'll keep you posted.
Thank you for choosing us!
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@zoho Vault is best for individuals & teams with unique features such as industry best fine-grained sharing options: lifehacker.co.in/technology/its
Thank you, Joel! We take such allegations seriously and act immediately. -RC
Owing to suspicious traffic to our site we've ramped up DDoS mitigation. Hence the discrepancies in email. Service is back to normal now.
Zoho Mail has its own Data Center and servers are located in the most secure data centers in US, EU, CN, IN and AU. Please refer (zoho.com/mail/help/zoho) for more information on the same.^SS
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We’re sorry for the inconvenience caused. There is a minor glitch in our service due to which you might face difficulties logging in/accessing Zoho Mail. We’re working on it on high priority and we will have it fixed ASAP. Please bear with us in the meantime. ^KT
Hi there! We recommend you to clear cookies stored in your browser for Zoho Mail, refresh the page and try logging in to the account. If the issue persists, please send a screenshot of the error in an email to support(AT)zohomail(DOT)com. ^FG
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Thank you, Ashutosh! We appreciate your support. Most prominent products have a live webinar scheduled every week that introduces you to them. Each product has an extensive list of videos and documents that explain the features. <1/2> ^PP
Hey Sudhanshu! We appreciate your feedback. We request you to use the Submit Feedback from within the app to get more details that could help to isolate this experience better. ^PP
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We had partial outage in the multi-path power supply mechanism at our primary DC; issue is fixed. Zoho Mail is up now; will post a RCA soon.
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We've the services back up and running. And, closely monitoring it from our end. Appreciate your understanding. We'll post the RCA soon.
Thanks for notifying us! The account on.thego[at]zoho[dot]com has been deactivated already. ^KT
Our team is currently reviewing and analysing the reports again. We will get back to you with an update shortly. And Thank you for the DM. ^AK
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Jimmy, we are just a tweet away if you need us. Happy note-booking! 😀
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Upon receiving mail from your Admin account, the delinking was done within 2 hours after explaining the consequence. We see that Merlin has activated Mail plan as soon as ZohoOne team responded. Cc (2/2) ^SP.
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Hi there! Some of our users are experiencing intermittent issue to our apps. Please be assured that our engineers are working on it. ^PP
Zoholics begins in 2 days! Check in with us during the event and follow #zoholics for all happenings! zoho.com/zoholics/
Vulnerability CVE-2021-40539 which affected "ADSelfService Plus" builds below 6113 was fixed on Sep 7, 2021 (manageengine.com/products/self-). This was not applicable to Zoho cloud products. Having said that, Security is our topmost priority and we are constantly improving that. (1/2)
We have been targeted for cyber attacks, which is causing network disturbance. Services are up now. We are closely monitoring it.
We’re with you and always eager to help! ^PP
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@zohosocial as we’re often quick to complain I wanted to celebrate #GoodCustomerService!
I had a few issues with our Zoho account I couldn’t work out and your team advised and resolved them professionally, smoothly and in record time! THANK YOU! 
Thanks for the shout-out! You just made our day :) If you are in need of any assistance with regards to your Zoho Mail account, DM your account details anytime with your query/issue and we will be happy to assist you. ^PC.
Hi! We're glad to hear that you're enjoying the switch to ZohoMail!
We also would like to acknowledge that a similar feature is currently in our roadmap, and we anticipate addressing it in future updates. For further clarification, please feel free Dm us.
Hello John! We appreciate your curiosity. It is actually a complete UI change in Zoho Creator with some new features and options. We will update the details in our blogs shortly! ^MA
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Hi there. A mobile phone number is required during sign up / for MFA as it prevents unwarranted signups by scammers and provides added security to the account. (1/3) -Ash.
Hello, Thanks for notifying us. We have blocked the account resultcoba(at)zoho(dot)com. ^KT
Hi Karthik! Check out Zoho Expense - A single stop for all your expense management needs. Please drop an email at support@zohoexpense.com for more information on the application. -RC
zoho.com/in/expense/
That’s great to hear, Bala! Thank you for your kind words of appreciation. ^PP
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All services are now back up. We apologize again for the trouble and appreciate your patience! ^MC
Services are back to normal. We're closely monitoring the situation and will post a root cause analysis soon.
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Justin, happy to hear that you like the Undo Send function. Please drop an email to support@zohomail.com with the email address registered with us and your contact details. We will get in touch.
Thank you for notifying us! We have blocked the account resultboxx619[at]zoho[dot]com. ^KT
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It wouldn't be ethically right for us to break our TOS and provide an invoice on monthly basis. We believe we hold high level of ethics. I hope we can put this matter to rest as being the final thing we can do on this front. <3/3> ^PP
Hey Martin,
We have passed on your feedback to the team & will update you shortly. Quick help, can you please drop us an email to support@zohoprojects.com so we can alert you the update via email easily. Thanks ^FZ
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@zohocares why is it that when i click "save and add new" in my time sheets the data i filled out disappears but i stay at the week i was editing? #uxdesign #FAIL
Sorry for letting you down. Zoho Mail experienced a minor technical glitch due to which our services were not accessible for few minutes. We are up and running now. ^BKR
Thank you for reporting this to us. Our abuse control team has deactivated the account mikedayo12(at)zoho(dot)com based on further analysis. ^KT
Dee, I'm sorry to hear that. I would surely like to help. Please share your sister's email address and phone number by DM. I'll check and do the needful. ^PP
Hi Philip! Sorry for the trouble. Your account is now unblocked and we have also responded to your support request with further details. Please check & DM us if you need further assistance. ^SS
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All Zoho services are back up but we will continue to monitor the situation. We'll post the root cause soon. Thanks for bearing with us.
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Hey, we would be happy to take a look. Although, we do want understand this issue in more detail. Please DM your registered email address and screenshots of the issue you are experiencing. ^PP
Thank you for pointing this to us. Can you help us with the site address? We'll take the necessary steps right away. -Jay
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Hey! We've enabled RingCentral for Zoho Desk (beta) for you. You can find it under Setup - Telephony. If you need help, do ping us here. -J
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David, I believe our Accounts team responded to you a little while earlier. If you take a look at that, and have further queries, let me know. I'd be happy to chase them down for you. -Ash.