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zeynep's profile
zeynep tufekci
zeynep tufekci
zeynep tufekci
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@zeynep

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zeynep tufekciVerified account

@zeynep

Complex systems, wicked problems. Society, technology, science and more. @UNC professor. @NYTimes columnist. My newsletter is @insight: http://www.theinsight.org 

floating in a most peculiar way
theinsight.org
Joined August 2009

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    1. zeynep tufekci‏Verified account @zeynep 9 May 2018

      Google Assistant making calls pretending to be human not only without disclosing that it's a bot, but adding "ummm" and "aaah" to deceive the human on the other end with the room cheering it... horrifying. Silicon Valley is ethically lost, rudderless and has not learned a thing.

      302 replies 3,072 retweets 9,356 likes
      Show this thread
    2. Benedict Evans‏Verified account @benedictevans 9 May 2018
      Replying to @zeynep

      I agree this is a questionable decision. But hyperbolic reactions like this only really get people to stop listening. ‘Ethically lost’? What, all of the hundreds of thousand of people building things across an entire industry?

      23 replies 4 retweets 231 likes
    3. zeynep tufekci‏Verified account @zeynep 9 May 2018
      Replying to @benedictevans

      Tone of my reaction is somewhat irrelevant to their responsibility given they’re the giant company shaping the world vs my tweets or even opeds but... I was just surprised the room just erupted into cheer. It’s 2018. First reaction should be “wait, what? Are we deceiving people?”

      15 replies 37 retweets 474 likes
      zeynep tufekci‏Verified account @zeynep 9 May 2018
      Replying to @zeynep @benedictevans

      Doesn’t speak well to internal culture that they’d demo like this: put in disfluencies, and go public with no accompanying conversation about implications and just get wild applause instead of a gasp.

      9:16 AM - 9 May 2018
      • 21 Retweets
      • 253 Likes
      • Thomas S. B. Meltin Luc Lewitanski Todd R Ferg Kainamor msilfan Robert Haavie Faiza Yousuf
      3 replies 21 retweets 253 likes
        1. Kevin Witte‏ @kwitte 9 May 2018
          Replying to @zeynep @benedictevans

          Old enough to remember Google Glass…

          0 replies 0 retweets 0 likes
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        2. Matt‏ @atthatmatt 9 May 2018
          Replying to @zeynep @benedictevans

          They were probably cheering the technical achievement.

          2 replies 0 retweets 10 likes
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        2. Mike Godwin‏Verified account @sfmnemonic 9 May 2018
          Replying to @zeynep @benedictevans

          There is nothing inherent in this kind of service that prevents it from identifying itself as a bot, or whatever. I know Siri (for example) is a bot, even when Siri is pleasant to me. I think the presumption that the goal is deception is difficult to defend.

          6 replies 8 retweets 99 likes
        3. Andrew Wooster  💉 💉 💯 💉‏ @wooster 9 May 2018
          Replying to @sfmnemonic @zeynep @benedictevans

          With respect, watch the demo. It was clearly intended to sound like a human rather than a bot with the "uh", "mm-hmm", and "um"'s thrown in.

          3 replies 0 retweets 71 likes
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