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zeynep's profile
zeynep tufekci
zeynep tufekci
zeynep tufekci
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@zeynep

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zeynep tufekciVerified account

@zeynep

Complex systems, wicked problems. Society, technology, science and more. @UNC professor. @NYTimes columnist. My newsletter is @insight: http://www.theinsight.org 

floating in a most peculiar way
theinsight.org
Joined August 2009

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    1. zeynep tufekci‏Verified account @zeynep 9 May 2018

      Google Assistant making calls pretending to be human not only without disclosing that it's a bot, but adding "ummm" and "aaah" to deceive the human on the other end with the room cheering it... horrifying. Silicon Valley is ethically lost, rudderless and has not learned a thing.

      302 replies 3,072 retweets 9,356 likes
      Show this thread
    2. Benedict Evans‏Verified account @benedictevans 9 May 2018
      Replying to @zeynep

      I agree this is a questionable decision. But hyperbolic reactions like this only really get people to stop listening. ‘Ethically lost’? What, all of the hundreds of thousand of people building things across an entire industry?

      23 replies 4 retweets 231 likes
      zeynep tufekci‏Verified account @zeynep 9 May 2018
      Replying to @benedictevans

      Tone of my reaction is somewhat irrelevant to their responsibility given they’re the giant company shaping the world vs my tweets or even opeds but... I was just surprised the room just erupted into cheer. It’s 2018. First reaction should be “wait, what? Are we deceiving people?”

      9:13 AM - 9 May 2018
      • 37 Retweets
      • 474 Likes
      • Louise Treadwell Thomas S. B. Meltin marcofanciulli Tony Cecala Catherine Hinrichsen Clive Thompson thom😔parking Amica Jane
      15 replies 37 retweets 474 likes
        1.  🌳 🍊 🇨🇱‏ @neilkli 9 May 2018
          Replying to @zeynep @benedictevans

          i recieve up to five or six phone calls a day from automated services. why the hell is it only unethical when i get to do it?

          0 replies 0 retweets 0 likes
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        2. zeynep tufekci‏Verified account @zeynep 9 May 2018
          Replying to @zeynep @benedictevans

          Doesn’t speak well to internal culture that they’d demo like this: put in disfluencies, and go public with no accompanying conversation about implications and just get wild applause instead of a gasp.

          3 replies 21 retweets 253 likes
        3. Kevin Witte‏ @kwitte 9 May 2018
          Replying to @zeynep @benedictevans

          Old enough to remember Google Glass…

          0 replies 0 retweets 0 likes
        4. End of conversation
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        2. Bosco‏ @literlcatperson 10 May 2018

          Where's the lie?

          0 replies 0 retweets 0 likes
        3. End of conversation
        1. Riniest Rin‏ @Woldsom 9 May 2018
          Replying to @zeynep @benedictevans

          Google's core business, and practically only source of income, is deceiving people. Do you think there's something honorable in serving ads (or "more accurate" ads) that this reaction contradicts?

          0 replies 0 retweets 0 likes
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        2. Benedict Evans‏Verified account @benedictevans 9 May 2018
          Replying to @terrymcmahon @zeynep

          It is possible massively to over-react in unreasonable and indeed counter-productive ways, and that does not cease to be the case if if you call it ‘tone’.

          1 reply 0 retweets 2 likes
        3. End of conversation
        1. Critical Follower‏ @huisier 9 May 2018
          Replying to @zeynep @benedictevans

          True, but since Google made cheating & deceiving its business model cheering is the “logical” to be expected response. That model filters out the people employed as regards personality traits

          0 replies 0 retweets 0 likes
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        1. Atul Vinayak‏ @atulvinayak 9 May 2018
          Replying to @zeynep @benedictevans

          How is this deceiving people? Does it really matter who is on the other side? We've had automated voice calls for a long time. No one got pissed at them. Why now? You just find the very natural responses too spooky.

          0 replies 0 retweets 2 likes
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