Saying that Facebook controls what’s in the newsfeed is really no more correct than saying Google controls what’s in search results.
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People's short, long and mid-term interests are misaligned. Their wants, desires and interests are misaligned. It's all misaligned.
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I mean, just look at shifts in totalitarian states to ... just a year after fall of an authoritarian. "What people want" is a big mess.
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That's why institutions, and the choice architectures and tools you offer to people are so significant. Because agency is complicated.
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And though you've this [closing] window to imagine much more, it's stuck at tweaks at narrow range—with potential deleterious consequences.
8:33 PM - 26 Oct 2017
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