My NYT op-ed: Facebook's "scandals" aren't bugs, they're features of how its business model works & how it operates. https://www.nytimes.com/2017/09/23/opinion/sunday/facebook-ad-scandal.html …pic.twitter.com/fv7BtE4w6H
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FB response to all PR crises: "we couldn't foresee this". Sure, if you ignore own business model & people who keep pointing this stuff out.
Look, I know there are well-intentioned people in Facebook. What matters is not intentions but structures and business models people build.
So, if you mean well, help us build structures & institutions that protect human values. I appreciate intentions, but only structures last.
While Russia scandal is bringing attention to all this... While I think it is real, I think it's a minor part of the whole picture & issue.
Issue is our informational, social & political commons are monetized by selling our attention. We are the product.https://twitter.com/zeynep/status/910837197514903552 …
Facebook has half trillion $ market cap because it works as conduit of influence—and almost completely automated.https://twitter.com/benedictevans/status/911995226381729792 …
Almost all its PR crises are result of the way it extends that power of influence. That's why academics could predict almost all of them.
Not that transition to digital info flows is easy—with simple answers. But let's stop getting shocked, shocked at the predictable stuff.
Good. Many see intentionality in results—but what's happening is structural consequence of the system people set up.https://twitter.com/BuzzFeedBen/status/912109627193610241 …
"7 of the 10 top-performing German posts about Angela Merkel on Facebook the last five years are false."
https://www.buzzfeed.com/amphtml/karstenschmehl/top-merkel-news …pic.twitter.com/NocR6dSya0
Fake news, viral incitement and ethnic cleansing South Sudan. (Resembles Myanmar situation somewhat).https://www.buzzfeed.com/jasonpatinkin/how-to-get-people-to-murder-each-other-through-fake-news-and …
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