Empathy, collaboration, the difficult and challenging task of understanding complex human-tech interactions. Skills sorely needed in tech.https://twitter.com/cdespinosa/status/894101981337329664 …
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Remember the Google Buzz privacy fiasco? Facebook "it's been a great year" algorithmic cruelty? A sociology undergrad could've told them.
Tech companies are full of people who are really good at very narrow, limited domain—and don't realize how much help they actually need.
I am still enamoured with Norbert Wiener's distinction of the "Augustinian and Maninchaean devils" which explain that phenomenon tidily
(specifically that Augustinian is math/physics/engineering and Manichaean is people, and skills with one do not translate to the other)pic.twitter.com/u9mAueB1ZL
The diff is that we rarely see inept engineering and it’s never praised. We constantly see inept human interaction and it’s often praised.
proof of which is the fact you can design a machine that can do engineering but not one that can mediate human disputes
I think it’s more “things I’m good at are important and things I’m bad at aren’t”
so true! thank you
Interesting....
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