Empathy, collaboration, the difficult and challenging task of understanding complex human-tech interactions. Skills sorely needed in tech.https://twitter.com/cdespinosa/status/894101981337329664 …
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One (narcissistic) error is the belief that engineering is difficult and require smarts and human interactions are easy, simple. hahahahhaa
Remember the Google Buzz privacy fiasco? Facebook "it's been a great year" algorithmic cruelty? A sociology undergrad could've told them.
22 years and counting in IT. My people skills and communication skills were indespensible.
part of why IT tech got so much mainstream appeal from 'millennials' — for 1st time UX quite sticky & human focused (sometimes) esp. games
"Engineering" that doesn't solve human problems isn't engineering.
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