Ah, this is "everything is shit and if only we did research we could invent a cybervolkswagen which works for everyone and is secure"-ism?
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I'm not saying this is easy or that tech designers are failing an easy job. This is VERY hard, but the disconnect is real and needs mapping.
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I thought disconnects were to be bridged, not mapped? :-)
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Nailed it... hence the major farce in his argument! Just cuz I kick the tires and the hubcaps fall off... doesn't mean I design new wheels!
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Your feedback will be all the more relevant and valuable if you have a go / at least think about what you *would* do, though?
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Many people are skilled in QA, that in no way implies they are or should be skilled in programming. Mutual exclusivity? ;)
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