I remain constant in my opinion that #infosec UX papers that elide constructive research should be denied publication; where's the benefit?https://twitter.com/qrs/status/868113080861020160 …
Complex systems, wicked problems. Society, technology, science and more. @UNC professor. @NYTimes columnist. My newsletter is @insight: http://www.theinsight.org
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Alec Muffett Retweeted Trammell Hudson ✪
I remain constant in my opinion that #infosec UX papers that elide constructive research should be denied publication; where's the benefit?https://twitter.com/qrs/status/868113080861020160 …
Alec Muffett added,
I think negative results can be useful if you learn about new and interesting ways that people don't understand something...
Even if it's complex, nuanced, and hard, people may drop out at different parts of the funnel.
Having tried for yrs to get people to adopt secure things, I'm over the moon about this paper. The people I need to get through are techies.
Most people designing security have so little understanding of how people behave that things don't get better. I hope eye-opening will help.
Would it not be better to give implementors proof-of-concepts of what does work, rather than leave them floundering in the dark?
The pentester underbelly has a tongue-in-cheek magazine called "Proof of Concept or Get The Fuck Out" - that demand should point both ways.
We don't really have tools that work to test! A big part of that reason is that tech people have so little idea of what ordinary people do.
It is crucial, crucial to understand these folk beliefs, figure out where they come from, understand when they have a basis in tech design+
..understand which parts are misinformation (and coming from where), understand which parts are from bad design.. And maybe we can move fwd!
Ah, this is "everything is shit and if only we did research we could invent a cybervolkswagen which works for everyone and is secure"-ism?
No it is not. Our designs and security tools *are* mostly unusable, and they also clash with folk beliefs and/or misinformation.
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