This! Silicon Valley logic is to scale it all up: by code or by one set of instructions for billions. Humanity is irreducibly more complex.https://twitter.com/el33th4xor/status/866460647969742849 …
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It works to automate, say, an accounting procedure that is repeatedly done the same way. When your business is human interaction? Fails.
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Has their business failed? Bit strong.
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