I tried to get @Guardian to fix its WhatsApp bs "news" & do solid security advice: No go.
@TeenVogue steps up.
http://www.teenvogue.com/story/how-to-keep-messages-secure …pic.twitter.com/bzySdTMhsF
Complex systems, wicked problems. Society, technology, science and more. @UNC professor. @NYTimes columnist. My newsletter is @insight: http://www.theinsight.org
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I tried to get @Guardian to fix its WhatsApp bs "news" & do solid security advice: No go.
@TeenVogue steps up.
http://www.teenvogue.com/story/how-to-keep-messages-secure …pic.twitter.com/bzySdTMhsF
When Guardian published its alarmist, misleading clickbait on WhatsApp I tried publicly and privately to get them to fix. Nothing worked.
Timeline of attempts to nudge Guardian to do the right thing. I was told Ombudsman on vacation--for months. ¯\_(ツ)_/¯https://docs.google.com/document/d/1nqlE6UQjbUmgoMeJCePVcY5flqn8hAhmfIjeVE8PnEk/edit …
I pleaded publicly & privately. We got 70+ of world's top cryptographers to sign an open letter explaining what's what. Guardian shrugged.
I offered to connect Guardian to top cryptographers & security experts like Moxie, Muffett and others. Offered to talk to their Ombudsman.
But I was told the Guardian Ombudsman was on vacation, and seems misleading clickbait is ok while he hikes the Himalayas or wherever he was.
Com security does not happen in a vacuum. User behavior; appropriate defaults; actionable warnings & warning fatigue backfire are important.
Remote scenarios have to be assessed & reported carefully; defaults have to be set within context of user base. Otherwise it's less secure!
Security has no single right answers; if you run around like everyone has Ed Snowden's threat model, you can make billions less secure.
Also, there is a journalism lesson here besides Guardian's irresponsible and opportunistic dropping the ball on WhatsApp story. +
Alarmism gets clicks. Guardian rode the wave of pageviews—despite being told the danger its story posed. Asked me to write "counterpoint".
I refused because "on the one hand; on the other hand" pitting misleading alarmist clickbait against complex truths confuses people more.
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