"This is the job that every user-facing technology company should have lots and lots and lots more of, hopefully on a permanent basis."
https://twitter.com/hmason/status/828630327086219265 …
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At a previous job, we used to bring in nontechnical college students to do product installs and configs to test the documentation
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Ideal! Also, cheap. Security, privacy and usability would improve so much if companies hired lots of these people.https://twitter.com/rmjorg/status/828650873664348161 …
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This is what many tech companies do now, and fail—to great cost to users. This is hard. Don't try. Hire writers. https://twitter.com/EvilPhil/status/828650463910297600 …
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as a long time SV tech writer, it's clear that you don't know what you're talking about. We're a tech literate group, professionals
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hiring tech illiterate writers not a good idea. Writers in SV are both good writers & tech literate. They work with engineers daily
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