Following in the footsteps of Brian Chesky: what's the most important thing you want to see Twitter improve or create in 2017? #Twitter2017
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Someone quoting you and saying something is a type of mention. An RT or a Like is passive. The former need to be together.
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But above all, hire social science people and start working with actual users. I believe that's what turned FB around early on.
End of conversation
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