This is only going to get worse. This is what every company—and every organization—has to put on front-burner now.https://twitter.com/digiphile/status/778945318629019648 …
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Maybe, if the Verizon/Yahoo merger fails, there'll be some recognition that this is a mortal danger to the business?https://twitter.com/leops1984/status/778960976095748096 …
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It's not the developer's fault. Documentation is hard—not just typing, needs investigating user POV. Separate job. https://twitter.com/apdiarra/status/778967797519056896 …
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@apdiarra Use case is: Can I explain it to my parents? (explaining diff btwn iTunes, iCloud, Apple ID = impossible)
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Crowdsourced "documentation" drives me nuts. Can't find what you're looking for? Send an email to this black hole. Lost opportunity.
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have the lone woman on dev team write documentation and the guys will "correct " her.
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don't suppose the NSA also spent money on anti-usability & tried to promote that? Non-expert tries to set up SSL or VPN, total PITA.
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