This thread is 100% correct and something journalism students (and young journos) need to hear more oftenhttps://twitter.com/johnjcook/status/773163812614705152 …
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But being able to write their best answer is a plus. Let people do that, maybe on the condition they take follow-up Q?
Email will always have its place. Problem is young journos rely on it too much, hate the phone.
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