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zeynep's profile
zeynep tufekci
zeynep tufekci
zeynep tufekci
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@zeynep

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zeynep tufekciVerified account

@zeynep

Complex systems, wicked problems. Society, technology, science and more. @UNC professor. @NYTimes columnist. My newsletter is @insight: http://www.theinsight.org 

floating in a most peculiar way
theinsight.org
Joined August 2009

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    1. zeynep tufekci‏Verified account @zeynep 30 Jun 2016
      Replying to @zeynep

      Another @Delta screw up. My plane lands *after* my connection leaves, so I am rebooked for tomorrow. But Delta won't put people in hotels.

      6 replies 3 retweets 4 likes
    2. zeynep tufekci‏Verified account @zeynep 30 Jun 2016
      Replying to @zeynep

      Stay the night at airport, people are being advised. By the way, we were stuck at tarmac because of full gates. Organizational screw-up iow.

      1 reply 3 retweets 0 likes
    3. zeynep tufekci‏Verified account @zeynep 30 Jun 2016
      Replying to @zeynep

      Stuff happens when flying, but it's a sign of the times to see profitable but incompetent companies treat people like this. Thanks @Delta.

      4 replies 5 retweets 6 likes
    4. Delta‏Verified account @Delta 30 Jun 2016
      Replying to @zeynep

      I sincerely apologize for the delay, Zeynep. Pls follow/DM your conf # so I may look into this for you. *AB

      2 replies 0 retweets 0 likes
    5. zeynep tufekci‏Verified account @zeynep 30 Jun 2016
      Replying to @Delta

      .@Delta This is second or third "sincere " apology to me in just two weeks. People deserver better treatment, not sincere blah blah.

      2 replies 2 retweets 11 likes
    6. zeynep tufekci‏Verified account @zeynep 30 Jun 2016
      Replying to @zeynep

      Just for kicks, I called the "hotel help" number @Delta gave me. 30 minute wait; much worse rates and options than what you can find online.

      1 reply 2 retweets 6 likes
    7. zeynep tufekci‏Verified account @zeynep 30 Jun 2016
      Replying to @zeynep

      Look, I'll deal but I'm watching stranded families with kids ponder staying overnight at the airport, lacking help from @Delta.

      1 reply 2 retweets 6 likes
    8. Suzanne‏ @slvrfnx 30 Jun 2016
      Replying to @zeynep @Delta

      Sorry for such an awful time. Are you still not getting decent response from them?

      1 reply 0 retweets 0 likes
    9. zeynep tufekci‏Verified account @zeynep 30 Jun 2016
      Replying to @slvrfnx @Delta

      Nope. And I am just handling it on my own. What about people in a tighter spot?

      1 reply 0 retweets 0 likes
    10. Suzanne‏ @slvrfnx 30 Jun 2016
      Replying to @zeynep @Delta

      seems like this situation happens way too much. Must be a nightmare with youngsters.

      1 reply 0 retweets 0 likes
      zeynep tufekci‏Verified account @zeynep 30 Jun 2016
      Replying to @slvrfnx @Delta

      yeah

      7:46 PM - 30 Jun 2016 from Minnesota, USA
      0 replies 0 retweets 0 likes

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