Formal and impersonal rules benefit communities otherwise discriminated against. AirBNB -> formal to informal. Uber -> informal to formal.
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In other words, taxis maybe be worse than Uber for people who are discriminated against. Hotels may be better than AirBnB for same group.
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@asociologist Yeah absolutely! Thanks for the correct modifier.Thanks. Twitter will use this to make your timeline better. UndoUndo
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@asociologist Right. Of course. Makes perfect sense what the formal rules are. Twitter shorthand really.Thanks. Twitter will use this to make your timeline better. UndoUndo
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@zeynep@nancyleong@HarvardHBS@Airbnb Sadly, probably a market opportunity for a Green Book app here...Thanks. Twitter will use this to make your timeline better. UndoUndo
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