Facebook also suffered from not understanding how people use it but I think it tried hard to correct that & ship useful stuff.
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Twitter: way late to the group messaging. Lists which can be so useful and help new users, mostly ignored. Where's a one click "buy" tweet?
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@zeynep perhaps newest Twitter exec@leslieberland can help -
I hope so. Though I see she tweets once or twice a month? RT
@StevensonDarren@zeynep perhaps newest Twitter exec@leslieberland can help - Show replies
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@zeynep Doing deeply nested, fast threads with embedded media payloads for a network graph of ¼ billion users is nontrivial, given Twitter. -
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@counternotions Twitter does this with the reply-threading but not quote threading. (Why I'm not quoting you). I think they're ignoring. - Show replies
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@zeynep That, right there, is the root of the problem. It doesn't seem like they use it, nor do they seem to be curious about how it's used.Thanks. Twitter will use this to make your timeline better. UndoUndo
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@5tuartreeves TBH, I see too little social media research. There is a lot of "big data" level research. Won't tell you abt user experience. -
@zeynep@nathanjurgenson@5tuartreeves Unlike most research in psych, mine is all about an "experience-near" understanding of social media
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@zeynep Maybe we should have you over for a productive ranting session. -
@naz_erkan Haha, I'd like to be declared the queen of three companies and seven countries. I'll rant away anyway either way. :-D - Show replies
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