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zeynep's profile
zeynep tufekci
zeynep tufekci
zeynep tufekci
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@zeynep

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zeynep tufekciVerified account

@zeynep

Complex systems, wicked problems. Society, technology, science and more. @UNC professor. @NYTimes columnist. My newsletter is @insight: http://www.theinsight.org 

floating in a most peculiar way
theinsight.org
Joined August 2009

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    1. zeynep tufekci‏Verified account @zeynep 9 Oct 2015

      Hey, @united, check your DM. (Flying out of EWR. On United. On a rainy day. Everything understaffed).

      1 reply 1 retweet 7 likes
    2. zeynep tufekci‏Verified account @zeynep 9 Oct 2015
      Replying to @zeynep

      Chatting with @united pilots who are telling me how the gate agents work for another company with little communication. Pilots just as lost.

      3 replies 1 retweet 10 likes
    3. zeynep tufekci‏Verified account @zeynep 9 Oct 2015
      Replying to @zeynep

      I go all zen when flying @united (always a mess) but the org structure details I've learned during delays this time around are fascinating!

      1 reply 0 retweets 8 likes
    4. zeynep tufekci‏Verified account @zeynep 9 Oct 2015
      Replying to @zeynep

      Seems all parts of United you'd think are one company are separate. Employees openly frustrated as no single database with consistent info.

      1 reply 0 retweets 4 likes
      zeynep tufekci‏Verified account @zeynep 9 Oct 2015

      Want to read a study on how an utterly irrational org structure like United emerges from mergers and outsourcing and whether it loses money.

      7:05 PM - 9 Oct 2015
      • 14 Likes
      • Chief Chaos Monkey Andra Sonea Douglas Wilson MelissaZD Brandt Kurowski symptomatic Hilina
      6 replies 0 retweets 14 likes
        1. peeela‏ @peeela 9 Oct 2015
          Replying to @zeynep

          @zeynep Please share if you find it.

          0 replies 0 retweets 0 likes
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        1. Burak Basogul‏ @dyedbird 9 Oct 2015
          Replying to @zeynep

          @zeynep is it true that a Russian fighter plane has been downed by Turkish jets?

          0 replies 0 retweets 0 likes
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        1. gretchen anderson‏ @gretared 9 Oct 2015
          Replying to @zeynep

          @zeynep I feel like I just read that piece and the answer was a resounding "hell no"

          0 replies 0 retweets 0 likes
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        1. end the filibuster‏ @reftpt 9 Oct 2015
          Replying to @zeynep

          @zeynep I believe the consensus is things are bad there and they prob are losing $ but don't know the numbers

          0 replies 0 retweets 0 likes
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        1. Sasha Killewald‏ @SashaKillewald 9 Oct 2015
          Replying to @zeynep

          @zeynep @asociologist saw this standing in United service line in BOS after flight delayed 6hrs finally canceled.

          1 reply 0 retweets 0 likes
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        1. Ciarán Mac Mathghamhna‏Verified account @CJAMcMahon 10 Oct 2015
          Replying to @zeynep

          @zeynep definitely a paper to be written on big data analytics and zero hour contracts

          0 replies 0 retweets 0 likes
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