Folks tell me "duct tape code" stories re:my "software sucks" piece. Current fave: screen scraping mainframe output. https://medium.com/message/why-the-great-glitch-of-july-8th-should-scare-you-b791002fff03#c8bd-4c983a64c01 …
@blaine United loses a lot of money if it's fleet is grounded, and yet... twice in a few months. They have money plus motivation. Alas.
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@zeynep I fly United enough to be jaded against the idea that financials associated with service are a motivation for them. :( -
@blaine yeah, there is that. But they don't lose money by treating people like crap (hello, monopoly) but ground stop is big loss. - Show replies
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