The level of incompetence by @united on this was hard to believe. Their service people all agree I'm right, shocked. Corporate asleep.
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@MiaMBloom@united This was by design failure. No passenger can comply. Also bag--but not person- is checked thru. Security flaw, too.
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@united Let me repeat. There is *no* possible way to comply with US-mandated 60 min rule. Connect me to someone. You need to change policy. -
@zeynep Customer Care http://bit.ly/U46edh has the expertise & tools to resolve your concern. Estimated response 7-10 business days. ^CA
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