The level of incompetence by @united on this was hard to believe. Their service people all agree I'm right, shocked. Corporate asleep.
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@zeynep I write about the business of travel. Was this situation regarding a connection? Would love to dig into this.Thanks. Twitter will use this to make your timeline better. UndoUndo
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@united You cannot be checked thru. You need to check in after landing, 60 min before next flight=violate US 60/min requirement by design. -
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