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zeynep's profile
zeynep tufekci
zeynep tufekci
zeynep tufekci
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@zeynep

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zeynep tufekciVerified account

@zeynep

Complex systems, wicked problems. Society, technology, science and more. @UNC professor. @NYTimes columnist. My newsletter is @insight: http://www.theinsight.org 

floating in a most peculiar way
theinsight.org
Joined August 2009

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    zeynep tufekci‏Verified account @zeynep 5 Oct 2021

    zeynep tufekci Retweeted Jay Rosen

    I think the key story here isn't that faulty change (happens!), but that they couldn't immediately fix it because they hosted everything themselves, so they themselves couldn't get in. It's a bit like they locked their keys in the car and kept the spares in the glove compartment.https://twitter.com/jayrosen_nyu/status/1445389851101179916 …

    zeynep tufekci added,

    Jay RosenVerified account @jayrosen_nyu
    Excuse me, tech journalists and news writers. Are you under the impression that "faulty configuration change" is English to most of us? (Said to be the cause of Facebook's downage.) I have no idea what that phrase means, though I gather it involves the company's servers.
    7:25 AM - 5 Oct 2021
    • 44 Retweets
    • 223 Likes
    • Stephen Foskey ian morris Cade MaximusDerrick Lbent aliou Devadas Moodley Gail Nevin Nico Vallone
    12 replies 44 retweets 223 likes
      1. Shoumen Datta‏ @Shoumen_Datta 5 Oct 2021
        Replying to @zeynep

        pic.twitter.com/3JWpucv562

        0 replies 0 retweets 1 like
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      1. Linda Kemp, MCIS DSc(abd) #BlackLivesMatter‏ @LindaLarsonKemp 5 Oct 2021
        Replying to @zeynep

        LOVE good analogies!

        0 replies 0 retweets 0 likes
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      1. New conversation
      2. Josh Welch‏ @dekemoose 5 Oct 2021
        Replying to @zeynep

        Good time for folks to ask themselves "how much do I rely on this thing I don't pay for?"

        2 replies 1 retweet 3 likes
      3. Adam Saleh‏ @salehczk 5 Oct 2021
        Replying to @dekemoose @zeynep

        I think it was more of a "we can't trust anybody else, we need to do all this inhouse"

        1 reply 0 retweets 1 like
      4. Show replies
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      2. Jacob‏ @jhscott 5 Oct 2021
        Replying to @zeynep

        This is only one of the key stories. It also looks like they made a global change to their networking infrastructure (“BGP”) when they probably intended to make a local one. There is tons of context about how Facebook operates that is relevant here and only known to insiders.

        1 reply 0 retweets 2 likes
      3. Jacob‏ @jhscott 5 Oct 2021
        Replying to @jhscott @zeynep

        *incremental, not local There’s likely not a simple explanation here? There will certainly be a precipitating event where someone launched a maintenance task and then 😬, but outcome depends on the very complex sociotechnical system which is Facebook.

        0 replies 0 retweets 2 likes
      4. End of conversation
      1. Wendy "Not a Cat" McCallister  😺‏ @WendyFF5 5 Oct 2021
        Replying to @zeynep

        Excellent analogy. And it's kind of hilarious that they literally couldn't even get in the building, either, at some point. The entry badges weren't working. I just kind of imagine all of the techs trying to yell instructions to the night manager through the doors & windows.🤷‍♀️😂

        0 replies 0 retweets 1 like
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      1. Stephen Westwood‏ @Fullyfallible 5 Oct 2021
        Replying to @zeynep

        Downage is word, then?

        0 replies 0 retweets 0 likes
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      1. New conversation
      2. ran‏ @zhksh 5 Oct 2021
        Replying to @zeynep

        im not even sure thats the key story (maybe for fb it is) but for the b|millions of people that heavily rely on fb services like whatsapp its a different story, they organize their lifes on top of the infrastructure of a single corp

        1 reply 0 retweets 2 likes
      3. ran‏ @zhksh 5 Oct 2021
        Replying to @zhksh @zeynep

        technical failures manmade or otherwise simply happen

        1 reply 0 retweets 0 likes
      4. Show replies

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