@zeynep it’s so refreshing to hear someone talking about the pandemic, AI and business models all in one response. Thank you!
Thank you. The real world and its problems isn’t siloed into academic disciplines.
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Indeed not. I don’t think a future pandemic (which is a disruption) fix can rely on teaching SMEs to think in systems. They have invested years in learning and then reinforcing the codification of their discipline. /1
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In innovation work (which tries to introduce disruption), SMEs are not usually the ones finding new solutions. Those are found by generalists who recognize patterns from other areas and then test to look for directional - not absolute - success. /2
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