In super simple terms: there was official misinfo/failure to update policies. there are state-sponsored conspiracy theories. there're hugely viral posts by 5th estate grifters. it's not either-or.
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Replying to @noUpside @katestarbird and
Who on earth said either or? But every major newspaper and every major platform are still using the very authorities that are misinforming us as the yardstick of truth. If this is not clear to you as a new challenge for these institutions, I have not much else to add.
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Replying to @zeynep @katestarbird and
i don't see this as a "new" challenge at all after five years of working on the issues with information that emerged during the other outbreaks - maybe that's where the disconnect is. there are both communication challenges, and bad modeling assumptions.
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Replying to @noUpside @katestarbird and
Well, hats off to you if you expected the major global and national health authorities to be major sources of misinformation during a deadly pandemic, and that there would be posts on Medium with more solid scientific basis on some key topics. Carry on, what can I say?
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You also seem to think that this is commonly understood so could you please tell us how to get every major newspapers and major platform to stop enforcing those health authorities as the yardstick? Personally I’m utterly lost on how to proceed with this level of unanchoring.
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We've seen some steps in that direction recently: Twitter has begun adding badges to a range of credible voices outside of the institutions alone. Medium has human curators looking over posts. Reddit's r/medicine has had excellent and well-moderated threads.
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Reddit's also taken steps to quarantine crap subreddits. Medium has taken down viral garbage - and viral garbage still matters, as we see when it hops to Fox news. Media: again, consulting a broader set of medical experts - Atlantic's had some great voices.
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And transparency: when something appears wrong - why is mask guidance still the same as SARS 2012? - get an article out about that. Explain things in terms of the range of possible outcomes - people have been receptive to "flatten the curve" infographics showing probabilities.
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When media is wrong, or information changes, get that out there. Stop with clickbait headlines that communicate nothing new. If you click into a lot of the "gotcha!" tweets with news articles, the articles themselves are nuanced. The headline is terrible.
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I'm going to step here and say Twitter is not showing me all the replies (I have the latest) and we are probably not communicating well because things really aren't appearing properly. I think longer format is better for this!
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