The techlash is over. https://twitter.com/AnandWrites/status/1243610572161028096 …
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Replying to @balajis
The good chunk of the “techlash” was misguided. We don’t need it, Facebook isn’t useful, I’d like to walk in the sand instead blah blah. That was nonsense and (falling) elite discomfort. There are remaining issues, particularly about the incentive structures in the rising world.
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Those questions did not get enough traction but they will not go away. I guess I can only hope they get discussed and addressed in the saner world. *laughs and cries while even typing*
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Replying to @zeynep
You can declare partial victory though. Tech folks do now think more broadly about different constituencies. If a platform gets big enough, not "just" a company anymore. In the nick of time too, given rising nationalism and fall of the EU and other international institutions...
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Replying to @balajis
Let me give an example. Tech issues were framed in a "what about individual privacy" narrative. That made little sense because the privacy/surveillance problem is a collective action/public goods problem. At the individual level, the trade-off is clear. Google maps, take my data!
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The question is not what happens if Google has my data, but it has a billion people's data, and what's their incentive structure? That barely got discussed. I've also advocated for privacy-preserving ML, federated learning etc. because there is no "click on yes/no" out of this.+
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This problem is.. strikingly similar to the mask issue. At the individual level, masks may not protect you fully from someone coughing on you, but at the collective level, they protect everyone by stopping asymptomatic folks from infecting! Tech folks immediately got that one!
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It's a different way of thinking about design. Not "where did these ugly cars come from, I want my beautiful horses. It was so romantic!" (That's old elite/gatekeeper nostalgia). I want a discussion on: wait, we have cars. Cool. Do we want suburbs? How should we design cities?
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"How do we set up the incentive structures in a world with cars so we minimize accidents/injuries"? "How do we make our cities still walkable and make for happy, healthy people, the ultimate goal?" That's a different kind of design thinking. Wish we had done it earlier with cars!
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Maybe the "I hate Facebook, eeew, only stupid people use it, why don't we boycott" part being over will help. (There is indeed a monopoly/power discussion, but that has to be within a context of incentives. I don't want 10 Facebooks each one more now competing to be predatory).
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So hopefully we will get back to that discussion, somehow!
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Collectively misused it’s harm is massive as we’ve witnessed but individually too. The trade off which we dismissed before and are now thinking twice. Having my data used to built a surveillance system around me is also prime for misuse. And it’s creepy for me to be Ok about it
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Creating incentive structures that are fair and respectful around data would be hard which is primarily the exchange for free use on these services. But it needs regulation saying what data can and can’t be used for micro targeting, sharing data between apps can’t be allowed
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End of conversation
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