Well, we are moving off the gate. Honestly, at this point the only other feasible option was to abandon the plane to the feral passengers. Still, nobody’s taking anything for granted until wheels up.
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Well! Kinda moving. Next update at landing I guess. I hope! Looong flight. Hopefully they don’t make us do a pitstop for “catering” in the middle.
1 reply 2 retweets 92 likesShow this thread -
We returned to gate for a service issue. Once again, if nobody takes charge crew will time out because it’s a long flight. You’d hope
@united logistics would know but after deplaning twice, I don’t think so. (This time, I brought food on board. Last time we were stuck for hours).6 replies 8 retweets 147 likesShow this thread -
zeynep tufekci Retweeted Anna Su
There has been no flying so far. Get on plane, wait for hours without food or water, get off the plane, stuck at airport get on plane, repeat. I think we’re refueling now also! Why and how now? Who knows?https://twitter.com/riceysu/status/1159469875171143680 …
zeynep tufekci added,
5 replies 11 retweets 102 likesShow this thread -
For example, now approaching a 20 hour delay,
@united could start having a new crew ready to step immediately into the plane. Passengers have been deplaned twice, can’t do it three times. But like yesterday they will likely just wait till it happens because it’s cheaper.8 replies 12 retweets 122 likesShow this thread -
We’re now apparently waiting to be refueled! Still at the gate. Why? I dunno. If that was going to need to happen, why didn’t it happen immediately? I don’t know. What happens if it takes too long? Who knows?
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zeynep tufekci Retweeted Thread Reader App
Too soon. There’s a chance that
@United will try to get people off this plane for the third time but now after a sleepless night. Last night wasn’t pretty, I can’t imagine what might happen now.https://twitter.com/threadreaderapp/status/1159476120401694721 …zeynep tufekci added,
Thread Reader App @threadreaderappReplying to @danothebeachHola you can read it here: Thread by@zeynep: "So@united pulled us off a plane twice last night. First was the weather, the second time they waited hours for “caterin […]"#MyUnitedJourney https://threadreaderapp.com/thread/1159430417470169089.html … Share this if you think it's interesting.
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#MyUnitedJourney is now a delay of more than 20 hours, a looming threat of being taken off the plane for the third time. I think we sat at the gate, seatbelts on, unable to move maybe eight hours of that time? Opening door at gate again.3 replies 14 retweets 112 likesShow this thread -
zeynep tufekci Retweeted Jack Delehanty
And the important point here is that this didn’t have to happen this way. There is of course a way to run things that anticipate and manage these hiccups without making the passenger suffer this much. Costs are externalized while airlines make profits.https://twitter.com/jack_dele/status/1159477616849670144 …
zeynep tufekci added,
Jack Delehanty @jack_deleThis thread is so frustrating but so good. Delays/other problems that airlines pretend are out of their control are really the results of their conscious choices to run bare bones operations that cut costs at every turn. They can do this bc there's no competition. https://twitter.com/zeynep/status/1159430417470169089 …7 replies 24 retweets 174 likesShow this thread -
Replying to @zeynep
ugh, sorry to hear about your experience. It's why I went from flying 50k miles on United in 2018 to 3k in 2019. They're just unreliable, period. And it's absolutely due to running the minimum crews.
1 reply 0 retweets 0 likes
Minimum operational staff at all levels as far as I can tell.
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Replying to @zeynep
yyyep. lose a stewardess? have to wait for one to fly in and volunteer from another plane. crazy.
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