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zeynep's profile
zeynep tufekci
zeynep tufekci
zeynep tufekci
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@zeynep

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zeynep tufekciVerified account

@zeynep

Complex systems, wicked problems. Society, technology, science and more. @UNC professor. @NYTimes columnist. My newsletter is @insight: http://www.theinsight.org 

floating in a most peculiar way
theinsight.org
Joined August 2009

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    1. zeynep tufekci‏Verified account @zeynep 8 Aug 2019

      Some had their already short US vacation curtailed. There was a diabetic in distress. People with small kids are suffering. There was just no infrastructure to help the people either. But @United CEO made more than $10 million last year. We aren’t the metrics that count.

      8 replies 68 retweets 380 likes
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    2. zeynep tufekci‏Verified account @zeynep 8 Aug 2019

      This is yet another example where people and their experience isn’t the metric that counts for the way the world runs. There is neither significant competition no regulation to protect people, and the people who run all this get paid very well—by a very different set of metrics.

      3 replies 48 retweets 382 likes
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    3. zeynep tufekci‏Verified account @zeynep 8 Aug 2019

      I’m not asking for special treatment I do really want to get to my destination but I’m fine. The way people were abandoned was terrible. The way that nobody made sure people didn’t get put on a plane without catering and made to wait for three hours and deplane was terrible.

      3 replies 11 retweets 190 likes
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    4. zeynep tufekci‏Verified account @zeynep 8 Aug 2019

      zeynep tufekci Retweeted David Dellanave

      Pretty much. It’s really the way things are run that is the problem. There just wasn’t people assigned to deal with the aftermath either. One ground person was running around the airport trying to find blankets. Cold, crying kids. 😢https://twitter.com/ddn/status/1159438851112411138 …

      zeynep tufekci added,

      David DellanaveVerified account @ddn
      Replying to @zeynep
      As you’ve noted, with gate lockups there is essentially no competition at most major hubs. There’s no accountability nor incentive to actually satisfy “customers.” You can’t take your business elsewhere.
      3 replies 15 retweets 144 likes
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    5. zeynep tufekci‏Verified account @zeynep 8 Aug 2019

      zeynep tufekci Retweeted

      Yes, costs are externalized. Tech companies, airlines, fossil-fuels, etc. A lot more profitable because longer-term costs as well as a lot of short-term issues are externalized. Environment, climate, people... https://twitter.com/ZannaJoy/status/1159442532637577216 …

      zeynep tufekci added,

      This Tweet is unavailable.
      3 replies 26 retweets 153 likes
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    6. zeynep tufekci‏Verified account @zeynep 8 Aug 2019

      Lol, also we have a new crew this time. They are bright and chipper, but the passengers are all grizzly veterans who know one another and helped each other out for the past day.

      2 replies 3 retweets 136 likes
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    7. zeynep tufekci‏Verified account @zeynep 8 Aug 2019

      Like, our boarding door is closed. Ha ha we did this twice before yesterday. Wheels up or nobody’s taking it seriously.

      3 replies 1 retweet 117 likes
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    8. zeynep tufekci‏Verified account @zeynep 8 Aug 2019

      The plane is still sitting at the gate, and they’re adding delays 10 minutes at a time. If they try to deplane this crowd again, I will be probably be livestreaming the beginning of the Great Passenger Mutiny! They don’t understand, this group has had a day to organize. 😬😄✊

      10 replies 13 retweets 233 likes
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    9. zeynep tufekci‏Verified account @zeynep 8 Aug 2019

      Ok. #MyUnitedJourney. 17 hour delay and counting, deplaned twice, no capacity to try to actually take care of the stranded people.pic.twitter.com/JlWnUes20l

      4 replies 32 retweets 248 likes
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    10. me@narimangharib.com‏Verified account @NarimanGharib 8 Aug 2019
      Replying to @zeynep

      "17 hour delay" 😱

      1 reply 0 retweets 0 likes
      zeynep tufekci‏Verified account @zeynep 8 Aug 2019
      Replying to @NarimanGharib

      Yep!

      6:37 AM - 8 Aug 2019
      0 replies 0 retweets 0 likes

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