1. I’m so grateful to @tristanharris @aza being vulnerable enough to suggest a new field to study human + tech. It just goes to show there’s tons of confusion around the role of research & insights in industry - which is the topic of my upcoming talk at @MindtheProduct. https://twitter.com/tristanharris/status/1138126884330278912 …
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The first thing that anyone who wants help reform all this is to stop being naive about the real issues and obstacles. The claim that a core problemwe face is lack of field of study is *at best* naive. It may be well-meaning (why not?) but it will be ineffective and waste effort.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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You’re right - it’s not abt needing a new field & they define actionable in terms of existing biz models. But I still see a humongous gulf between research and actionability. Academic leaning people think just presenting the research alone makes it actionable
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There is no shortage to the amount of help and bridge-building we could do between the academy and the industry if there were willing to listen, learn and facilitate the research (their data!) and act. Misdiagnosis of the reality will waste precious effort. That's why I piped up.
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