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These are fundamentally institutional problems, not technology problems. If the IRS misspells your name and you can’t get anyone to correct it, is that Oracle’s fault? Or SQL’s? Or is it the fault of a bureaucracy that hasn’t built the right processes?
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Those two have always been intertwined! Besides, even the simplest database errors are experienced differently by the less powerful. I hear a lot of insane stories. Also these technologies can be empowering to the empowered and controlling to those who are not—especially at work.
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Replying to @zeynep @benedictevans and
Machine learning is going to mean a very different thing at lower ranks of the employment hierarchy.
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Or, ML algorithms will, without anyone understanding what's going on, weed out people prone to depression or women more likely to become pregnant in the next two years. It's ML, not just bureacratic rules codified into some code.
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Why is an institution implementing an ML system without understanding how it could be wrong any different to an institution implementing a database without having that understanding?
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Cannot even reverse/engineer debug. I think a better grouping is that ML is opaque like humans, but as humans we have some insight into human foibles. Traditional databases (or programs) are like bureaucratic rules: they can be a maze, but you can potentially figure them out. 1/2
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We have a handle on why and how the NYT news side behaves, as well as the op-ed page. They even write editorials explaining their reasoning (which you can further analyze), and we have fields of study on why and how institutitional power operates. Not at all there for ML.
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There is an entire industry geared towards influencing mass media, and newspapers have had a lot of pressure on them—from subscribers to protests to regulation in many countries to journalism schools to codes of ethics to flak.. Media is both analyzable and often pressured.
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