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zeynep's profile
zeynep tufekci
zeynep tufekci
zeynep tufekci
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@zeynep

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zeynep tufekciVerified account

@zeynep

Complex systems, wicked problems. Society, technology, science and more. @UNC professor. @NYTimes columnist. My newsletter is @insight: http://www.theinsight.org 

floating in a most peculiar way
theinsight.org
Joined August 2009

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    1. Rob Russell‏ @www_ora_tion_ca 9 Aug 2018

      I know @zeynep has been talking about this stuff for ages -- so long as these companies think that their product is software, and don't get held accountable by society, humanity will increasingly suffer.

      4 replies 56 retweets 314 likes
      Show this thread
    2. Rob Russell‏ @www_ora_tion_ca 10 Aug 2018

      More amplification of smarter voices than mine: "How Complex Systems Fail," Cognitive Technologies Laboratory, http://web.mit.edu/2.75/resources/random/How%20Complex%20Systems%20Fail.pdf …

      2 replies 35 retweets 189 likes
      Show this thread
    3. Rob Russell‏ @www_ora_tion_ca 10 Aug 2018

      STELLA Report from the SNAFUcatchers Workshop on Coping With Complexity: https://snafucatchers.github.io/ 

      1 reply 12 retweets 81 likes
      Show this thread
    4. Rob Russell‏ @www_ora_tion_ca 10 Aug 2018

      Rob Russell Retweeted Jessica DeVita

      Root Causes don't reflect a technical understanding of the nature of failure:https://twitter.com/UberGeekGirl/status/959921997651222532 …

      Rob Russell added,

      Jessica DeVita @UberGeekGirl
      Friends, never forget that “post accident attribution to a ‘root cause’ is fundamentally wrong” @ri_cook http://web.mit.edu/2.75/resources/random/How%20Complex%20Systems%20Fail.pdf … pic.twitter.com/mOwKzojiDf
      4 replies 26 retweets 119 likes
      Show this thread
    5. Rob Russell‏ @www_ora_tion_ca 10 Aug 2018

      Rob Russell Retweeted John Lambert

      UK's @NCSC Active Cyber Defence report, one year in, by Dr. Ian Levyhttps://twitter.com/JohnLaTwC/status/960918867785601024 …

      Rob Russell added,

      John Lambert @JohnLaTwC
      If you wonder if gov departments can make progress on reducing vulnerability and threats to their constituents, have a jealous read of the UK's @NCSC Active Cyber Defence report, one year in, by Dr. Ian Levy. Practical. Measured. Informative. https://twitter.com/ncsc/status/960570033935134721 … pic.twitter.com/i6JlWqydrD
      1 reply 8 retweets 62 likes
      Show this thread
    6. Rob Russell‏ @www_ora_tion_ca 10 Aug 2018

      Rob Russell Retweeted mhoye

      Human Factors are the important factors to keep foremost in your mind:https://twitter.com/mhoye/status/952936044701372417 …

      Rob Russell added,

      mhoye @mhoye
      TIL that one of the most respected researchers in human factors in error management is named "James Reason". http://aerossurance.com/helicopters/james-reasons-12-principles-error-management/ …
      2 replies 8 retweets 61 likes
      Show this thread
    7. Rob Russell‏ @www_ora_tion_ca 10 Aug 2018

      Rob Russell Retweeted every_jorendorff

      You'll want to learn more about THERAC-25, here's a good start:https://twitter.com/jorendorff/status/938816098622935045 …

      Rob Russell added,

      every_jorendorff @jorendorff
      I wrote about software safety practices, for people starting a programming career. https://github.com/jorendorff/talks/blob/master/blame/blame.md#dont-blame-the-decaf-what-really-causes-software-failures-and-successes …
      2 replies 7 retweets 73 likes
      Show this thread
    8. Rob Russell‏ @www_ora_tion_ca 10 Aug 2018

      IT Practitioners can't even start to make things better unless they start with a baseline of psychological safety: https://www.usenix.org/system/files/login/articles/login_winter17_09_looney.pdf …

      2 replies 22 retweets 107 likes
      Show this thread
    9. Rob Russell‏ @www_ora_tion_ca 10 Aug 2018

      Rob Russell Retweeted SwiftOnSecurity

      Don't just learn from your own mistakes, learn from *every* industry that has to manage complexity:https://twitter.com/SwiftOnSecurity/status/916849051664109568 …

      Rob Russell added,

      SwiftOnSecurity @SwiftOnSecurity
      This video on WHY the Deepwater Horizon blowout preventer failed is utterly incredible. @chemsafetyboard valuable. https://youtu.be/FCVCOWejlag 
      Show this thread
      2 replies 27 retweets 116 likes
      Show this thread
    10. Rob Russell‏ @www_ora_tion_ca 10 Aug 2018

      For the record: Checklists are not the solution, they are a first baby step towards maturity. The aviation industry has already moved well beyond just checklists to a full SMS model.https://en.wikipedia.org/wiki/Safety_management_systems …

      4 replies 13 retweets 100 likes
      Show this thread
      zeynep tufekci‏Verified account @zeynep 10 Aug 2018
      Replying to @www_ora_tion_ca

      Super interesting stuff. Too interesting for short-form, almost. There is certainly a lot of practices and mentality–especially on the dealing with errors/crisis or the question of consequences or error/mistake/crisis–that software can learn from previous critical infrastructure.

      10:03 AM - 10 Aug 2018
      • 1 Retweet
      • 5 Likes
      • Christopher Allen Dr. Arielle Johnson Michael Stone Rob Russell
      0 replies 1 retweet 5 likes

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