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zeynep's profile
zeynep tufekci
zeynep tufekci
zeynep tufekci
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@zeynep

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zeynep tufekciVerified account

@zeynep

Complex systems, wicked problems. Society, technology, science and more. @UNC professor. @NYTimes columnist. My newsletter is @insight: http://www.theinsight.org 

floating in a most peculiar way
theinsight.org
Joined August 2009

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    1. zeynep tufekci‏Verified account @zeynep 27 Jul 2018

      New address and the few internet options are all highway robbery.😱 @GetSpectrum wants to charge an extra $15 if you want wifi. Whut? @ATT marketing a slug-slow $50-a-month copper line. "For elderly people on email, maybe?" technician said sheepishly. Tell me your horror stories!

      27 replies 29 retweets 82 likes
      Show this thread
      zeynep tufekci‏Verified account @zeynep 27 Jul 2018

      zeynep tufekci Retweeted Ask Spectrum

      Ah, even worse. They want to charge $5 a month forever if you use their equipment for wifi. It's 2018. WIFI IS HOW MOST EVERYONE USES INTERNET. Just price-gouging. I did contact a rep who had nothing else to say because she realized I understood the game.https://twitter.com/Ask_Spectrum/status/1022849197773545472 …

      zeynep tufekci added,

      Ask SpectrumVerified account @Ask_Spectrum
      Replying to @zeynep
      My apologies, there is a $10 activation fee for wireless as well as a monthly cost of $5. You can avoid those costs by using your own equipment and setting up the wireless network yourself. I would also recommend contacting a representative at 855-707-... http://bit.ly/2Agnk83 
      7:32 AM - 27 Jul 2018
      • 9 Retweets
      • 43 Likes
      • [Ah€Eah-vuah]• •  •••- •- •• ••• -- •-- -• •- -- • W. T. Dr Anand nathan bousfield Cole Joe Inglish Miro Dittrich Patricia L. Mary Oehlerich
      9 replies 9 retweets 43 likes
        1. New conversation
        2. zeynep tufekci‏Verified account @zeynep 27 Jul 2018

          zeynep tufekci Retweeted Richard Herlihy

          If you know to ask, they immediately say, ah, okay, use your own router. (which makes more sense). But if you are a non-technical, ordinary person, it just says "Do you want Wi-fi" and you are stuck.https://twitter.com/richardherlihy/status/1022852832310046720 …

          zeynep tufekci added,

          Richard Herlihy @richardherlihy
          Replying to @zeynep
          How would they enforce this? Do they not let you use your own router / configure it?
          5 replies 2 retweets 27 likes
          Show this thread
        3. zeynep tufekci‏Verified account @zeynep 27 Jul 2018

          zeynep tufekci Retweeted Kamil Choudhury

          Yes it is if you are not a technical person and do not understand what these are. I have my own router and this is not a problem for me. They are charging who-knows-how-many people monthly fees for something that should be standard.https://twitter.com/kchoudhu/status/1022852797627330562 …

          zeynep tufekci added,

          Kamil Choudhury @kchoudhu
          1. Buy your own modem 2. Buy your own router. There, that wasn't so hard was it? https://twitter.com/zeynep/status/1022852170926964736 …
          7 replies 6 retweets 55 likes
          Show this thread
        4. zeynep tufekci‏Verified account @zeynep 27 Jul 2018

          zeynep tufekci Retweeted

          Yep, there was a whole set of other hidden charges, weird language there. Also, still can't get over @ATT charging an enormous fee for very slow internet, basically for "elderly people on email". US is so behind and predatory on broadband it's nuts. https://twitter.com/TonySoaprhino/status/1022853347576111106 …

          zeynep tufekci added,

          This Tweet is unavailable.
          5 replies 12 retweets 53 likes
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        5. End of conversation
        1. New conversation
        2. Craig Perko‏ @craigperko 27 Jul 2018
          Replying to @zeynep

          The single best way to make sure your customer's wireless is secure and not being used for terabytes of robot spam is to use a strong default wifi setup. This pushes them to roll their own, and I guarantee they'll botch it.

          1 reply 0 retweets 0 likes
        3. Craig Perko‏ @craigperko 27 Jul 2018
          Replying to @craigperko @zeynep

          RCN does this too. It's the one big complaint I have about them.

          0 replies 0 retweets 0 likes
        4. End of conversation
        1. New conversation
        2. Forza Manzora‏ @ForzaManzora 27 Jul 2018
          Replying to @zeynep

          I've had Spectrum/TWCNY for years. If you have your own router, it's not an issue. And their routers stink, so you're better off using your own anyway. I'm also one of the few people I know who've never had real issues with the service.

          0 replies 0 retweets 0 likes
        3. This Tweet is unavailable.
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        1. Richard Herlihy‏ @richardherlihy 27 Jul 2018
          Replying to @zeynep

          How would they enforce this? Do they not let you use your own router / configure it?

          0 replies 0 retweets 0 likes
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        1. “Online”‏ @facebookguy420 27 Jul 2018
          Replying to @zeynep

          how do they charge for wifi? don't you just have a connection and your own wireless router?

          0 replies 0 retweets 0 likes
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        1. This Tweet is unavailable.
        2. Rich Felker‏ @RichFelker 27 Jul 2018
          Replying to @toomuchpete @zeynep

          That's vaguely reasonable *if* they make it clear that's what you're paying for, and give you the option. But they also likely derive advantages from you using their router that save them money. Some ISPs even use it to spy on you or resell your bandwidth to other customers...

          1 reply 0 retweets 0 likes
        3. End of conversation

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