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zeynep's profile
zeynep tufekci
zeynep tufekci
zeynep tufekci
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zeynep tufekciVerified account

@zeynep

Complex systems, wicked problems. Society, technology, science and more. @UNC professor. @NYTimes columnist. My newsletter is @insight: http://www.theinsight.org 

floating in a most peculiar way
theinsight.org
Joined August 2009

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    zeynep tufekci‏Verified account @zeynep 27 Jul 2018

    New address and the few internet options are all highway robbery.😱 @GetSpectrum wants to charge an extra $15 if you want wifi. Whut? @ATT marketing a slug-slow $50-a-month copper line. "For elderly people on email, maybe?" technician said sheepishly. Tell me your horror stories!

    6:48 AM - 27 Jul 2018
    • 29 Retweets
    • 82 Likes
    • Nate Roberta Witherspoon John Conover W. T. Dr Anand R. Luke DuBois Kim Brown Pseudo-Random Sequence Mary Oehlerich
    27 replies 29 retweets 82 likes
      1. New conversation
      2. zeynep tufekci‏Verified account @zeynep 27 Jul 2018

        zeynep tufekci Retweeted Ask Spectrum

        Ah, even worse. They want to charge $5 a month forever if you use their equipment for wifi. It's 2018. WIFI IS HOW MOST EVERYONE USES INTERNET. Just price-gouging. I did contact a rep who had nothing else to say because she realized I understood the game.https://twitter.com/Ask_Spectrum/status/1022849197773545472 …

        zeynep tufekci added,

        Ask SpectrumVerified account @Ask_Spectrum
        Replying to @zeynep
        My apologies, there is a $10 activation fee for wireless as well as a monthly cost of $5. You can avoid those costs by using your own equipment and setting up the wireless network yourself. I would also recommend contacting a representative at 855-707-... http://bit.ly/2Agnk83 
        9 replies 9 retweets 43 likes
        Show this thread
      3. zeynep tufekci‏Verified account @zeynep 27 Jul 2018

        zeynep tufekci Retweeted Richard Herlihy

        If you know to ask, they immediately say, ah, okay, use your own router. (which makes more sense). But if you are a non-technical, ordinary person, it just says "Do you want Wi-fi" and you are stuck.https://twitter.com/richardherlihy/status/1022852832310046720 …

        zeynep tufekci added,

        Richard Herlihy @richardherlihy
        Replying to @zeynep
        How would they enforce this? Do they not let you use your own router / configure it?
        5 replies 2 retweets 27 likes
        Show this thread
      4. zeynep tufekci‏Verified account @zeynep 27 Jul 2018

        zeynep tufekci Retweeted Kamil Choudhury

        Yes it is if you are not a technical person and do not understand what these are. I have my own router and this is not a problem for me. They are charging who-knows-how-many people monthly fees for something that should be standard.https://twitter.com/kchoudhu/status/1022852797627330562 …

        zeynep tufekci added,

        Kamil Choudhury @kchoudhu
        1. Buy your own modem 2. Buy your own router. There, that wasn't so hard was it? https://twitter.com/zeynep/status/1022852170926964736 …
        7 replies 6 retweets 55 likes
        Show this thread
      5. zeynep tufekci‏Verified account @zeynep 27 Jul 2018

        zeynep tufekci Retweeted

        Yep, there was a whole set of other hidden charges, weird language there. Also, still can't get over @ATT charging an enormous fee for very slow internet, basically for "elderly people on email". US is so behind and predatory on broadband it's nuts. https://twitter.com/TonySoaprhino/status/1022853347576111106 …

        zeynep tufekci added,

        This Tweet is unavailable.
        5 replies 12 retweets 53 likes
        Show this thread
      6. End of conversation
      1. New conversation
      2. Ryan‏ @ryandecosmo 27 Jul 2018
        Replying to @zeynep @GetSpectrum @ATT

        Make sure you just get your own Router. It will save you money in the long run and be faster than their garbage.

        1 reply 0 retweets 3 likes
      3. zeynep tufekci‏Verified account @zeynep 27 Jul 2018
        Replying to @ryandecosmo @GetSpectrum @ATT

        I do have my router... But the process is crazy. I get expensive, useless options till someone realizes I understand what they are saying..

        3 replies 0 retweets 4 likes
      4. Show replies
      1. New conversation
      2. D K‏ @kln_nurv 27 Jul 2018
        Replying to @zeynep @GetSpectrum @ATT

        You have to pay $15 extra if you will use your own wifi router? Or is that for access to public/city wifi?

        2 replies 0 retweets 0 likes
      3. zeynep tufekci‏Verified account @zeynep 27 Jul 2018
        Replying to @kln_nurv @GetSpectrum @ATT

        They want $15 to provide a modem that has wifi--somehow they managed to give people modems that are wired only (I can't even find one for sale so clearly they probably give you a modem with wifi anyway but don't tell you unless you pay $15 extra? Not sure).

        3 replies 0 retweets 2 likes
      4. Show replies
      1. New conversation
      2. Heather Katz‏ @ProfHKatz 27 Jul 2018
        Replying to @zeynep @GetSpectrum @ATT

        I study digital divides and I’m moving into a case study. Moving from NYC to rural Oklahoma. AT&T has 5 Mbps, not sure about local provider yet, Suddenlink. We need to call to see if they offer service.

        1 reply 0 retweets 1 like
      3. Todd Heberlein‏ @toddheberlein 27 Jul 2018
        Replying to @ProfHKatz @zeynep and

        Our previous house was just a little outside the city limits, and our housing area had no cable or DSL options. I had a point-to-point WiFi solution to a station about 2 miles away. We sold that house (as beautiful as it was) and moved into town, in part for fast Internet.

        0 replies 0 retweets 1 like
      4. End of conversation

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