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zeynep's profile
zeynep tufekci
zeynep tufekci
zeynep tufekci
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zeynep tufekciVerified account

@zeynep

Complex systems, wicked problems. Society, technology, science and more. @UNC professor. @NYTimes columnist. My newsletter is @insight: http://www.theinsight.org 

floating in a most peculiar way
theinsight.org
Joined August 2009

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    1. zeynep tufekci‏Verified account @zeynep 15 Jul 2018

      As humans we do a lot of dangerous things—some for fun (like climbing or cave-diving!) and some routinely as part of modern life (drive, fly, factories, medicine) etc. Many more mature industries and sports have extensive experience in iterative, long-term learning in safety.

      2 replies 40 retweets 458 likes
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    2. zeynep tufekci‏Verified account @zeynep 15 Jul 2018

      There is obviously a lot of smart and creative people in tech, but they suffer from an Achilles Heel trio of weaknesses: self-perceived idealism as excuse, overconfidence in their capabilities outside their own areas of expertise, and lack of attentiveness to details and harms.

      28 replies 674 retweets 2,716 likes
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    3. zeynep tufekci‏Verified account @zeynep 15 Jul 2018

      In contrast, people like those top cave-divers who found & rescued the boys (their technical achievement & bravery is one for the ages) come from an opposite culture that is no less innovative but very very different. It's also quite modest so that hides the amazing nature of it.

      3 replies 159 retweets 1,273 likes
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    4. zeynep tufekci‏Verified account @zeynep 15 Jul 2018

      Stanton and Volanthen—who first made it to the boys and shot the remarkable video of them huddling in jerseys—brushed off media while first entering the cave, refusing to give interviews and just said “we’ve got a job to do.” Volanthen went back to work day after rescue.🤷‍♀️

      4 replies 93 retweets 840 likes
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    5. zeynep tufekci‏Verified account @zeynep 15 Jul 2018

      So Musk's sub was impractical, and would never work. Ok. What's the harm & why is Vern Unsworth so irritated? Well, he's the one who organized everything, got Thai authorities to let cave-divers take over. One Thai Seal had perished and more would, along with boys. Listen up now.

      8 replies 112 retweets 812 likes
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    6. zeynep tufekci‏Verified account @zeynep 15 Jul 2018

      Do have any idea what it must have been for some random guy to convince the Thai gov't to let a bunch of cave-divers run the whole thing? There were so few of them who could do this that the whole thing halted while they slept. That's why rescuers hate PR stunts AND VIP visits.

      3 replies 201 retweets 1,262 likes
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    7. zeynep tufekci‏Verified account @zeynep 15 Jul 2018

      Some billionaire-struck gov't official might say, hey, let's try. It distracts. It's ok to develop a back-up plan, and given odds of a rescue, why not? What's not okay is to broadcast it, to bug the rescue team directly (find consultants!), and for media to give it such coverage.

      3 replies 98 retweets 892 likes
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    8. zeynep tufekci‏Verified account @zeynep 15 Jul 2018

      Now moving beyond the cave rescue. As I write, Silicon Valley innovation has advantages.. for a young industry. No more. Software is eating the world, and it's time for the other approach also—iterative learning, domain expertise, safety culture, do no harm as a principle, etc.

      6 replies 241 retweets 1,301 likes
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    9. zeynep tufekci‏Verified account @zeynep 15 Jul 2018

      But the idea that being smart in one domain qualifies one to just dabble in another is dangerous. For example, for long, many SV companies refused to understand they're in people business and tried to handle it as a side issue that they can handle because they are smart. NOPE.😱

      10 replies 207 retweets 1,248 likes
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    10. zeynep tufekci‏Verified account @zeynep 15 Jul 2018

      Repeat: I'm NOT criticizing @elonmusk for trying to help. But his irritation at a Thai official saying his sub was sophisticated but not practical (rescue was almost over) may perhaps be a learning moment? Wealth, fame and power are curses to judgment. None of us would be immune.

      21 replies 182 retweets 1,550 likes
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      zeynep tufekci‏Verified account @zeynep 15 Jul 2018

      Point isn't that everything should be like the airline industry or like cave-diving. But, look. After the 1996 TWA crash, they put the plane back together. Investigated for four years. Redesigned things. That's why commercial flying is so safe. This approach needs more respect.pic.twitter.com/19OZD75qg9

      5:14 AM - 15 Jul 2018
      • 192 Retweets
      • 1,355 Likes
      • Bot al carbón st | blm Rick Crawford Janet Martin CUNII⅋FORM M is for Melissa 🌲 They Live John Peña Kevin Griffin
      10 replies 192 retweets 1,355 likes
        1. New conversation
        2. zeynep tufekci‏Verified account @zeynep 15 Jul 2018

          The flashy tech solution and the savior make good movies. But what makes most things work is the quite hero/ine embedded in institutional knowledge—divers who brought decades of knowledge. The Thai officials who let go—must have been hard. Farmers who let their fields be flooded.

          12 replies 240 retweets 1,451 likes
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        3. zeynep tufekci‏Verified account @zeynep 15 Jul 2018

          In the comments for my piece, some Musk fans think people like me are just ungrateful for the saviors who steps up. I hope this thread explains it more—nobody is ungrateful. But the worst thing to do to a famous/rich person is to be their uncritical fan.https://www.nytimes.com/2018/07/14/opinion/sunday/elon-musk-thailand-hubris.html …

          38 replies 206 retweets 1,417 likes
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        4. zeynep tufekci‏Verified account @zeynep 15 Jul 2018

          zeynep tufekci Retweeted

          I do seem to have a zillion of them defending Musk with enormous zeal right now in my mentions because he replied to this thread, and I wouldn't wish this kind of fame and fan-base on my worst enemy. 😱😬😱🤷‍♀️https://twitter.com/Adwait_AD_Dubey/status/1018500909901414400 …

          zeynep tufekci added,

          This Tweet is unavailable.
          20 replies 45 retweets 715 likes
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        5. zeynep tufekci‏Verified account @zeynep 15 Jul 2018

          zeynep tufekci Retweeted Timothy McLaughlin

          The rescuer I've quoted in the first tweet made the "PR-stunt" comment re:Musk's sub, not me. That diver is not a bystander—if someone made a movie, I'd make him the key character. Still, he clearly spoke out in irritation and I was trying to explain why.https://twitter.com/TMclaughlin3/status/1018514508598276096 …

          zeynep tufekci added,

          Timothy McLaughlinVerified account @TMclaughlin3
          “Pedo guy” Musk is referring to is Brit Vernon Unsworth who US military and many others involved told us was integral at every stage of the rescue. US officials said the cave system is his “absolute obsession” no one in the world knows it better. https://www.washingtonpost.com/world/time-is-running-out-inside-the-treacherous-rescue-of-boys-trapped-in-thai-cave/2018/07/13/df335afe-8614-11e8-8f6c-46cb43e3f306_story.html?utm_term=.4936fa4d3840 … https://twitter.com/elonmusk/status/1018497953051258880 …
          9 replies 54 retweets 516 likes
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        6. zeynep tufekci‏Verified account @zeynep 15 Jul 2018

          But my piece—and this thread—is an attempt to go beyond the irritations of the moment and discuss what the tech world could learn from the slow, iterative and deeper safety cultures—but there's a lot to recommend to the can-do optimism in Silicon Valley. Not in isolation, though.

          21 replies 48 retweets 571 likes
          Show this thread
        7. zeynep tufekci‏Verified account @zeynep 15 Jul 2018

          zeynep tufekci Retweeted Max Tani

          I’m dumbfounded by this. I’d understand getting mad at me (whatev 🤷‍♀️) but Vern Unsworth is, by all accounts I saw, a key hero of the miraculous rescue. The kids certainly—and many more divers likely—would be dead if not for him. Apology badly needed.https://twitter.com/maxwelltani/status/1018517885080211456 …

          zeynep tufekci added,

          Max TaniVerified account @maxwelltani
          ah good it appears elon musk is now doubling down on his claim that one of the cave rescuers is a pedophile pic.twitter.com/3QSGhjQPON
          44 replies 208 retweets 960 likes
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        8. zeynep tufekci‏Verified account @zeynep 16 Jul 2018

          Seems Musk has deleted his inflammatory tweets & his responses to me. 🤷‍♀️That makes it hard to follow threads so here's my screenshots on why developing a back-up option QUIETLY is great but doing it with gobs of publicity has potential for harm. https://twitter.com/zeynep/status/1018498560789286912 …pic.twitter.com/VyIx0gPsxs

          21 replies 160 retweets 469 likes
          Show this thread
        9. End of conversation
        1.  🛫 Say Heading  🛬‏ @SayHeading 15 Jul 2018
          Replying to @zeynep

          Thank you. As someone who has worked in aviation safety for 27 years, I can say you are spot on. Using SMS, we continuously improve safety by using expert experience and lessons learned action. I await the full report on this rescue event & what we can use in the future.

          0 replies 0 retweets 2 likes
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        1. lucifer lived‏ @LivedLucifer 15 Jul 2018
          Replying to @zeynep

          Your argument doesn’t work here as it suggests Elon Musk is incapable and superficial. All qualities that do not match any of his previous projects including Tesla, falcon heavy , Not a flamethrower . Everything he does proves to have a very thorough approach.

          0 replies 0 retweets 0 likes
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        1. Caffeinated and Boosted Carmin‏ @CarmintheB 15 Jul 2018
          Replying to @zeynep

          Thanks for including education in your piece as slow and steady work that has been undermined by Silicon Valley. An excellent article. Thanks.

          0 replies 0 retweets 1 like
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