Critics who think Amazon is killing retail should talk to the millions of businesses/products that were rejected by retail gatekeepers and only exist today because of Amazon’s ‘infinite shelf space.’
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Replying to @zackkanter
I think you're overstating the elimination of the gatekeeper, rather than the evolution of the gatekeeper. Amazon's algorithm is now the gatekeeper—it's much less transparent than a retail buyer, and much more pay to play. Sure, buyers suck, but they are at least understandable.
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Replying to @rsiegel
I agree that there will likely always be a gatekeeper, but it went from being impossible to discover a new brand to merely improbable. That’s a monumental shift.
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Replying to @zackkanter
Who is doing the discovering in your tweet? The consumer?
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Replying to @zackkanter
A few thoughts: 1) I might argue that discovery either is or will be harder today than it was on the past. On a percentage basis of brands discovered divided by brands that exist, discovery is only getting harder because of increased competition since it's so easy to start
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Replying to @rsiegel
Agree - but I don’t think we’re concerned with the relative difficulty. We’re concerned with the absolute number of successful brands. Or, more specifically, that the average fitness of a product (as measured by meeting consumers’ economic needs) is increasing faster than before.
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Replying to @zackkanter
I go back to the third point I made. I think there's too much focus on starting and not enough on staying. It's still early but many will not go far and it usually has to do with securing the audience the brand needs to meet its expectations over time.
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Replying to @rsiegel
I agree - brands may not have staying power. But that’s creative destruction working at scale. Consumers’ needs and preferences are being met at a more perfect rate, and that’s good - even if brands don’t last.
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Replying to @zackkanter
So on that note, do you think competition should always be maxed out? If gatekeepers evolve as we discussed, and creative destruction accelerates, is it ever too much that is becomes unsustainable in your opinion?
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In theory, no. I guess that’s because I have a hard time conceptualizing how it could become unsustainable. More specifically: unsustainable for who/what?
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Replying to @zackkanter
For example, if Amazon continues or accelerates growth, suppliers keep getting commoditized, at a certain point, it becomes such bloodthirsty competition that one can't build a real business even if she is trying to serve consumers, likely because of price competition.
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Replying to @rsiegel
Here’s on perspective on why this is good for consumers.pic.twitter.com/EtGATjA04Z
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