I want my next startup to be a PE firm that deploys tech best practices + traditional PE stuff to internet companies.
One way to get rich is to start a private equity firm that buys $50m+ ecommerce companies without help desk software, and then installs it.
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I am interested in working on this. Vista Equity Partners takes this exact approach and has done very well. Fell free to DM to chat more
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And tracking pixels. And email marketing. Rinse and repeat. Paging
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This is actually a very good idea.
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This hit home today. Wife just put in charge of 40+ customer service folks at $3bn manufacturer. All done via inbox, total disaster. Showed them
@helpscout.
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which help desk? :)
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Except they'd then fire all the support people, and net worse.
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