Corollary question: are there multibillion-dollar software co's that have maintained high valuations for years despite lacking strong moats?https://twitter.com/lpolovets/status/852989310408179712 …
Also: are there multibillion-dollar software cos with strong moats that have maintained excellent UX for years? Curious if necessity is key.
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I think Google and Facebook are quite good, actually. Not perfect, but not frustrating in general like a lot of websites.
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Agreed. B2B SaaS examples are harder to come up with for me.
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But in general, I do think that creating a lot of customer value and having a good moat means UX can be largely ignored. Unfortunately.
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Apple, Google (for some products), Tesla off the top of the mind.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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