- "we politely decline substitutions" - no ordering off the kids menu - no text-when-table-is-ready - not all ingredients listed in description of item (surprise cucumber in spicy tuna roll) - no single pancake orders ""the restaurant business is hard""https://twitter.com/EricJorgenson/status/1160583254207954945 …
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kids menu are usually not profitable and are there to attract parents. Texting when table is ready requires labor or tech (opentable charges thousands of dollars yearly). I agree for listing ingredients. Also, getting permits require paying more than 6 months of renr before
Respectfully, this is exactly the type of thinking that makes restaurants go out of business (can't use tech because it's too expensive, so we'll just inconvenience customers instead - can't let someone order off the kids menu because it's unprofitable).
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This is not an opinion but data from hundreds of ppl running restaurants. The question is: would the customer pay for these extras? Good ingredients are not cheap. Paying fair wages and giving benefits to staff is the same. Same for software. I am not saying it's okay to
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to have the customer bear the burden but the model is broken ...
End of conversation
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