This book has an odd title but the framework is extraordinarily effective.https://www.amazon.com/Nonviolent-Communication-Language-Life-Changing-Relationships/dp/189200528X/ …
The most important question you can train yourself and the people around you to ask, in every situation - with each other, with customers, with investors, with everyone the organization touches - is: "what's not being said?"https://twitter.com/Austen/status/1092232163976564737 …
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Excellent.
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Love this
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Good advice cc @thenakedspeaker
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And a slight twist for leadership to model this...always ask yourself “what needs to be said that isn’t being said?”
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“I tell you everything that's really nothing, and nothing of what's everything, do not be fooled by what I'm saying, Please listen carefully and try to hear what I'm not saying” -Charles C. Finn Full Texthttps://poetrybycharlescfinn.com/pages/please-hear-what-im-not-saying …
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Absolutely! And then why?
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The unspoken becomes unspeakable.
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