@YouTube I have a video that’s gone viral ,And I can’t remember my email/password for my account, what can I do?
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Replying to @ymerej91
These steps may help you regain access to your account: https://yt.be/help/nr5L We recommend doing this from a known device or browser that was typically used to access the account. Here are more tips to help you through the process: https://yt.be/help/KyrL Let us know!
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Replying to @TeamYouTube
Thank you! I still can’t get into my account! I tried everything that you have suggested!
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Replying to @ymerej91
Sorry to hear you're still having trouble. Try this guide and let us know if it helps: https://yt.be/help/2MGr
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Replying to @TeamYouTube
Yes sorry to bug you! But nothing seems to work!
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Replying to @ymerej91
Here's an additional guide that may help you regain access (it covers more scenarios): https://yt.be/help/kQvy . Hope it helps!
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Replying to @TeamYouTube
No luck, I still can’t get into my channel! All I need is my email which I can’t remember! i just keep going in circles
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Replying to @ymerej91
You can try recovering the email with these steps: https://goo.gl/CBj5KC . You’ll need to know the name on the account and one of the recovery options. Here are some additional tips: https://goo.gl/QtskMp . Keep us posted!
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I have tried everything! When I filmed video I was drunk lol. Now my video has over 3 million views! I don’t know what else to do
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Replying to @ymerej91
Sorry to hear that. Mind following us so we can share next steps over DM? Let us know once you have.
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