Sorry for the trouble. Please reach out to our YouTube Premium support team: https://goo.gl/m11wvR . They can dive into this further with you.
@TeamYouTube I ordered the 14 days free of youtube premium and canceled before the 14 days are up but they still say I have premium until January 28th 2019. So even though I cancelled before the 14 days are up I'm still getting charged 1 month???
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