@YTCreators @TeamYouTube why whenever I set a thumbnail for a video the thumbnail doesn’t appear on the video when I search the video on YouTube? I can show you what I mean if you want.
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Replying to @xxstacks215x
We'd like to know more. Can you share the video URL and a screenshot of what you're seeing? We'll see what we can do.
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Replying to @TeamYouTube
Video url - https://www.youtube.com/watch?v=k2qE-khZ5vo … as you can see in the pictures when I go to creator studio to edit the video the thumbnail is there but when I search the video on YouTube it’s not.pic.twitter.com/cDWIK8nAg5
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Replying to @xxstacks215x
Appreciate the info. We've checked and we do see the updated thumbnail on the video. What device are you on? Do you see the same across devices? Let us know.
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Replying to @TeamYouTube
I did a little research myself and found out that if you go on another browser and update the thumbnail it should work so I did just that and it worked on computer but not on phone.
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Replying to @xxstacks215x
Oh ok. Could you try clearing the app's cache and reinstalling the app? Let us know if that makes a difference.
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Replying to @xxstacks215x
Glad that worked! Give us a shout out if you have any questions.
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You not gonna say you love me back : (
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