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Redmond, WA
support.xbox.com
Joined July 2009
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  1. 4 hours ago

    Everything you've ever wanted to know about troubleshooting a wireless controller 🎮 Watch now:

    Troubleshooting the Xbox Wireless Controller.mp4
    25 replies 46 retweets 430 likes
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  2. Retweeted
    15 hours ago

    The maintenance has completed, enjoy the extended Global Event!

    38 replies 37 retweets 434 likes
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  3. Retweeted
    17 hours ago

    Greetings Agents, 🛠 We'll be performing a maintenance on today from 03.30 EDT / 07.30 UTC. 🕑 Expected downtime: 3Hrs. 🎮 Platforms: PC, Stadia, Xbox One, PS4

    32 replies 39 retweets 433 likes
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  4. Mar 28

    @AymanEstifanos Hello Please follow our Official Xbox Support page on Twitter in order to be able to get a Direct Message regarding the issue you are encountering

    44 replies 18 retweets 294 likes
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  5. Mar 28

    Players should no longer have issues playing Watch Dogs: Legion. We appreciate your reports. As always, we are here & listening!

    We are aware that some users are having issues with Watch Dogs: Legion. Stay updated here and on our support page!
    19 replies 24 retweets 400 likes
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  6. Mar 27

    We are aware that some users are having issues with Watch Dogs: Legion. Stay updated here and on our support page!

    12 replies 27 retweets 415 likes
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  7. Mar 26

    2 truths 😇😇 and a lie 🤥 Smart delivery gets you: 1️⃣ The Xbox One and Xbox Series X versions of a game 2️⃣ The best version of the game auto-delivered to any current console 3️⃣ Free shipping with an AI tracking system More Smart Delivery FAQ:

    Text: What is Smart Delivery? - You get the Xbox One and Xbox Series X version of the game you purchased - The best version will automatically be delivered to your console - no extra steps required from you
    53 replies 64 retweets 759 likes
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  8. Retweeted
    Mar 25

    [status] Completed: The scheduled maintenance has been completed.

    5 replies 9 retweets 75 likes
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  9. Retweeted
    Mar 24

    [status] Completed: This server maintenance has been completed.

    1 reply 7 retweets 66 likes
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  10. Retweeted
    Mar 25

    [status] In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4 replies 7 retweets 53 likes
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  11. Mar 24

    Users should now be able to access Battlefield V and Plants vs. Zombies Garden Warfare 2 again. Thank you for your patience and game on!

    We're aware that some users may not be able to access Battlefield V and Plants vs. Zombies Garden Warfare 2 at the moment. Please stay tuned for more updates, or check out our status page for more info.
    20 replies 28 retweets 347 likes
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  12. Mar 24

    We're aware that some users may not be able to access Battlefield V and Plants vs. Zombies Garden Warfare 2 at the moment. Please stay tuned for more updates, or check out our status page for more info.

    50 replies 29 retweets 509 likes
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  13. Mar 24

    We're not sure who needs to know this, but an Xbox account and a Microsoft account. are. the. same. thing. Learn more:

    110 replies 135 retweets 1,628 likes
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  14. Retweeted
    Mar 24

    [status] Completed: The scheduled maintenance has been completed.

    3 replies 13 retweets 77 likes
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  15. Retweeted
    Mar 24

    [status] In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4 replies 6 retweets 67 likes
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  16. Retweeted
    Mar 23

    Destiny 2 maintenance is complete. Console players who encounter issues updating to 3.1.1.1 should restart their console and try downloading the update. Players who observe issues should report to the Help forum:

    25 replies 34 retweets 420 likes
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  17. Mar 23

    Users should now be able to access Overwatch Origins Edition. We appreciate your reports, happy gaming.

    We are aware that some users may be encountering problems attempting to log into Overwatch: Origins Edition. We are looking into this issue. Please check here and on the status page for updates. .
    16 replies 21 retweets 292 likes
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  18. Retweeted
    Mar 23

    Destiny 2 maintenance has been extended by 1 hour. Expected completion is now 2:00 PM PDT. Players may continue to experience error codes and disconnects during this extension. Please stay tuned for updates.

    As maintenance continues, players may encounter WEASEL, BAT, and CHICKEN errors.
    73 replies 48 retweets 588 likes
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  19. Mar 23

    Users should now be able to complete changes to their Gamertag without issue. Thank you for your patience, game on!

    Update: Our investigation into issues changing Gamer Tags continues. Thank you for your patience. You can check here and on for updates.
    37 replies 41 retweets 403 likes
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  20. Mar 23

    Update: Our investigation into issues changing Gamer Tags continues. Thank you for your patience. You can check here and on for updates.

    We're aware that some users are having trouble changing their Gamertag. Ours teams are looking into the issue and we'll be sure to post updates here and on our status page.
    38 replies 31 retweets 368 likes
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