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wycats's profile
Yehuda Katz 🥨
Yehuda Katz 🥨
Yehuda Katz  🥨
Verified account
@wycats

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Yehuda Katz  🥨Verified account

@wycats

Tilde Co-Founder, OSS enthusiast and world traveler.

Portland, OR
yehudakatz.com
Joined August 2007

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    1. Sarah Mei‏Verified account @sarahmei Jan 8

      "But what if they're lying about being hurt?" Leaving aside the question of how common that is - let's say it was true, and someone was lying about being hurt. What if it's a big hoax and we build better communication skills for nothing?? (apologies to @joelpett1)pic.twitter.com/5ZMRy9WSsM

      4 replies 32 retweets 170 likes
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    2. Sarah Mei‏Verified account @sarahmei Jan 8

      Finally: when deciding how much to change based on a complaint, pay close attention to the power dynamics in play - both structural and personal.

      1 reply 5 retweets 53 likes
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    3. Sarah Mei‏Verified account @sarahmei Jan 8

      The way power dynamics work is that, in general, criticism is allowed to flow from the higher-power person to the lower-power person, but not vice versa. The trouble is, higher power/lower power is not a binary designation. You can be higher in some ways & lower in others.

      1 reply 8 retweets 60 likes
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    4. Sarah Mei‏Verified account @sarahmei Jan 8

      However, one way to start examining your position is to consider whether the person making the criticism is working against any structural power dynamics when they do so, e.g. a women criticizing a man, or a black person criticizing a white person.

      1 reply 4 retweets 44 likes
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    5. Sarah Mei‏Verified account @sarahmei Jan 8

      Alternatively, are there any structural power dynamics they are _reinforcing_ in making this criticism? I think of each existing structural power dynamic like a multiplier of the significance of the criticism. Reinforcement means multiply by 0.5, working against means 1.5.

      1 reply 3 retweets 37 likes
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    6. Sarah Mei‏Verified account @sarahmei Jan 8

      (These are not actual numbers, please don't make a calculator so you can compute what to do in a situation - just be aware that making a criticism against a power dynamic is in an of itself an indication of seriousness.)

      1 reply 0 retweets 33 likes
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    7. Sarah Mei‏Verified account @sarahmei Jan 8

      In addition to the structural, there are personal power dynamics, related to e.g. status within a community, or level within a company. Nobody forgets about these; they're obvious even for people who are completely oblivious to the structural ones.

      2 replies 1 retweet 28 likes
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    8. Yehuda Katz  🥨‏Verified account @wycats Jan 8
      Replying to @sarahmei

      An interesting variant of this one is "maintainer of OSS" vs "user of OSS". There's a strong power dynamic that gives the maintainer literal power over the user's day to day job. When users are angry it often reflects this kind of power dynamic.

      1 reply 1 retweet 2 likes
    9. Jared Hanson‏ @jaredhanson Jan 8
      Replying to @wycats @sarahmei

      I don't know. The provisions in open source originate in a desire to empower the users to be less beholden to the suppliers is software. I don't think many OSS maintainers wield power over other people's day jobs.

      1 reply 0 retweets 0 likes
    10. Yehuda Katz  🥨‏Verified account @wycats Jan 8
      Replying to @jaredhanson @sarahmei

      When a maintainer of an OSS project removes a feature, it forces people to either use an unmaintained (eventually vulnerable, bitrotted) piece of software or allocate time to upgrade. When an ecosystem is involved, that process can take a huge amount of time.

      2 replies 0 retweets 0 likes
      Yehuda Katz  🥨‏Verified account @wycats Jan 8
      Replying to @wycats @jaredhanson @sarahmei

      Lots of complaining comes from the feeling of helplessness that users of software feel in situations like this.

      6:40 PM - 8 Jan 2018
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      0 replies 0 retweets 1 like

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