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wycats's profile
Yehuda Katz 🥨
Yehuda Katz 🥨
Yehuda Katz  🥨
Verified account
@wycats

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Yehuda Katz  🥨Verified account

@wycats

Tilde Co-Founder, OSS enthusiast and world traveler.

Portland, OR
yehudakatz.com
Joined August 2007

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    1. Sarah Mei‏Verified account @sarahmei Jan 8

      Blows my mind that there are still people in the world who don't understand basic stuff like: your intentions don't matter. If someone thinks you were mean, you were mean - even if you didn't intend to be! - and you should work to make it right.

      54 replies 250 retweets 994 likes
      Show this thread
    2. Sarah Mei‏Verified account @sarahmei Jan 8

      There's no such thing as snowflakes who should "grow up" and "learn to take criticism." There's only people who - finally - feel strong enough to call you on behavior that was always wrong.

      3 replies 38 retweets 177 likes
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    3. Sarah Mei‏Verified account @sarahmei Jan 8

      Yes: it sucks when someone misreads your intentions. It sucks when they ascribe malice. Your instinct is going to be to argue that there was no malice. But presence or absence of malice by the communicator literally doesn't matter. What matters is someone was hurt.

      6 replies 16 retweets 126 likes
      Show this thread
    4. Sarah Mei‏Verified account @sarahmei Jan 8

      "But what if they're lying about being hurt?" Leaving aside the question of how common that is - let's say it was true, and someone was lying about being hurt. What if it's a big hoax and we build better communication skills for nothing?? (apologies to @joelpett1)pic.twitter.com/5ZMRy9WSsM

      4 replies 32 retweets 170 likes
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    5. Sarah Mei‏Verified account @sarahmei Jan 8

      Finally: when deciding how much to change based on a complaint, pay close attention to the power dynamics in play - both structural and personal.

      1 reply 5 retweets 53 likes
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    6. Sarah Mei‏Verified account @sarahmei Jan 8

      The way power dynamics work is that, in general, criticism is allowed to flow from the higher-power person to the lower-power person, but not vice versa. The trouble is, higher power/lower power is not a binary designation. You can be higher in some ways & lower in others.

      1 reply 8 retweets 60 likes
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    7. Sarah Mei‏Verified account @sarahmei Jan 8

      However, one way to start examining your position is to consider whether the person making the criticism is working against any structural power dynamics when they do so, e.g. a women criticizing a man, or a black person criticizing a white person.

      1 reply 4 retweets 44 likes
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    8. Sarah Mei‏Verified account @sarahmei Jan 8

      Alternatively, are there any structural power dynamics they are _reinforcing_ in making this criticism? I think of each existing structural power dynamic like a multiplier of the significance of the criticism. Reinforcement means multiply by 0.5, working against means 1.5.

      1 reply 3 retweets 37 likes
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    9. Sarah Mei‏Verified account @sarahmei Jan 8

      (These are not actual numbers, please don't make a calculator so you can compute what to do in a situation - just be aware that making a criticism against a power dynamic is in an of itself an indication of seriousness.)

      1 reply 0 retweets 33 likes
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    10. Sarah Mei‏Verified account @sarahmei Jan 8

      In addition to the structural, there are personal power dynamics, related to e.g. status within a community, or level within a company. Nobody forgets about these; they're obvious even for people who are completely oblivious to the structural ones.

      2 replies 1 retweet 28 likes
      Show this thread
      Yehuda Katz  🥨‏Verified account @wycats Jan 8
      Replying to @sarahmei

      An interesting variant of this one is "maintainer of OSS" vs "user of OSS". There's a strong power dynamic that gives the maintainer literal power over the user's day to day job. When users are angry it often reflects this kind of power dynamic.

      6:21 PM - 8 Jan 2018
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      • Graham Siener Adam Berlin
      1 reply 1 retweet 2 likes
        1. New conversation
        2. Jared Hanson‏ @jaredhanson Jan 8
          Replying to @wycats @sarahmei

          I don't know. The provisions in open source originate in a desire to empower the users to be less beholden to the suppliers is software. I don't think many OSS maintainers wield power over other people's day jobs.

          1 reply 0 retweets 0 likes
        3. Yehuda Katz  🥨‏Verified account @wycats Jan 8
          Replying to @jaredhanson @sarahmei

          When a maintainer of an OSS project removes a feature, it forces people to either use an unmaintained (eventually vulnerable, bitrotted) piece of software or allocate time to upgrade. When an ecosystem is involved, that process can take a huge amount of time.

          2 replies 0 retweets 0 likes
        4. Jared Hanson‏ @jaredhanson Jan 8
          Replying to @wycats @sarahmei

          Is this really evidence of a power imbalance? Is the maintainer in the wrong for doing this. Do they need to apologize or take corrective action?

          1 reply 0 retweets 0 likes
        5. Yehuda Katz  🥨‏Verified account @wycats Jan 8
          Replying to @jaredhanson @sarahmei

          The maintainer isn't in the wrong, but they should interpret the anger as the result of a power imbalance. Too often the maintainer feels like they're the one on the bottom side of a power dynamic and that's what's wrong.

          1 reply 0 retweets 0 likes
        6. Jared Hanson‏ @jaredhanson Jan 8
          Replying to @wycats @sarahmei

          The owner of my favorite burger joint retired, and I can't find a burger quite as good. Very upsetting. Is his choice to spend his time differently a power imbalance?

          1 reply 0 retweets 0 likes
        7. Yehuda Katz  🥨‏Verified account @wycats Jan 8
          Replying to @jaredhanson @sarahmei

          You're assuming "power imbalance" means that someone is "to blame". I'm just using it to explain how to interpret angry people.

          2 replies 0 retweets 0 likes
        8. Yehuda Katz  🥨‏Verified account @wycats Jan 8
          Replying to @wycats @jaredhanson @sarahmei

          And retiring from OSS is much different from what I'm talking about, which is making decisions about the direction of a popular project that affect people without asking them. Sometimes the decision wouldn't matter much either way and it ends up being careless.

          0 replies 0 retweets 0 likes
        9. End of conversation

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