@ww I am one of the people that gets a full PC freeze when launching Overwatch from the http://Battle.net app sometimes. Is there any way to help debug this?
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En réponse à @stanzillaz
Anything in event viewer after you reboot? Overwatch runs fully in user space so we shouldn’t be able to lock your PC no matter what we do. Guessing some driver issue that’s arising? If there’s nothing there I’ll talk with some people and see what we can come up with.
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En réponse à @ww
sadly nothing there. I assumed it is related to system standby, since it no longer happens after the hard reset. Just a guess though.
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En réponse à @stanzillaz
Not 100% reproduction though? Just sometimes after suspend you’ll have a full system lock when launching?
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En réponse à @ww
actually can 100% repo. Start PC, start http://battle.net App, put PC into standby, wake PC, start overwatch, crash
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En réponse à @stanzillaz
Having bnet open before putting into sleep is the key. Won't lock up otherwise
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En réponse à @stanzillaz
If you start PC, start app, put PC into standby, wake PC, and then launch Overwatch via the command line (probably can double click from your folder) does it still lock PC? Will help determine if bnet app issue or OW issue so I can route to the right QA.
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En réponse à @ww @stanzillaz
While we're at blaming bnet app team, do you know who to nudge about the app crashing within seconds on 90% of launches on macOS? I must have submitted hundreds of crash dumps by now but issue still persists after more than half a year. :(
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En réponse à @bloerwald @stanzillaz
If you get the unique id for a recent crash and post on the Mac Technical Support forums I believe you should get a fairly quick reply. If that doesn't happen link me your post there and I'll try to track someone down. https://us.battle.net/forums/en/bnet/10407562/ …
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En réponse à @ww @stanzillaz
Forgot we can do US forum posts now. Let's see if they reply. https://us.battle.net/forums/en/bnet/topic/20759567567 …, if you want to see how sluggish it reacts, or want to forward it regardless. Will nudge you in a few days if there's no response. Thanks! :) (btw: amazing job on Pro and community interaction!)
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Cheers! Sorry for assuming region, that was silly of me. I'll check your post out in a bit tonight and see if I can tell anything. <3 Thanks!
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