WaPo reports that compassion is the new all-purpose remedy for social ills, and companies are hiring directors of compassion management. So if you’ve been shortchanged or mistreated by your boss, expect to be paid back with compassion, which will cost the boss nothing.
Starbucks HR department is overflowing with well choreographed empathy and concern. But ultimately, they only care about identifying clearly illegal activity. If their perfectly legal procedures are grinding employees to a pulp, they say, “this job isn’t a good fit for everyone.”
