I wish Google Maps had a "I'm walking home by myself at night" mode that would show you a way with well lit paths and open spaces. It always seems to take you on narrow, dark pathways in cities 
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Agreed, but business's idea of accessibility doesn't always match wheelchair users experience of accessibility.
Yeah, it's in a business's interest to veer on the side of saying 'yes', and besides, most businesses have more customers than employees, which increases the odds of people making accurate reports.
