Have you tried reinstalling the app & restart the device? If it doesn't work, try using a different mobile device. Also, make sure that you have a stable internet connection. Keep us posted.
@TeamYouTube Are you guys aware of a (possible) bug that causes closed-captions to automatically be turned on for app on the Amazon Kindle/Fire Tablet? All week, no matter how many times I turn the setting off, as soon as I start playing a new video, the captions are on again.
-
-
-
I have tried uninstalling and reinstalling, and that didn’t work. I did a factory reset on my tablet on Wednesday, and that fixed it until Thursday evening when the captions started coming on again. I’m testing it on my old tablet now, and they don’t seem to be coming on.
- 2 more replies
New conversation -
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.