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wpleary's profile
William Leary
William Leary
William Leary
@wpleary

Tweets

William Leary

@wpleary

Musings on music, guitar, stocks, software, and other random topics. Cat lover. Yes, the profile pic is 30 years old.

San Antonio, TX
youtube.com/channel/UC6TEn…
Joined March 2011

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    1. William Leary‏ @wpleary Mar 27
      • Report Tweet

      Why does my @YouTubeTV keep hanging on the YouTube TV commercial breaks? My love/hate relationship with YouTube TV continues.

      1 reply 0 retweets 0 likes
    2. TeamYouTube‏Verified account @TeamYouTube Mar 27
      • Report Tweet
      Replying to @wpleary

      That's not the experience we'd want you to have with YouTube TV. Ensure that the app is on its latest version. Try signing out and signing back in to see if that does the trick. Keep us posted.

      1 reply 1 retweet 2 likes
    3. William Leary‏ @wpleary Mar 27
      • Report Tweet
      Replying to @TeamYouTube

      How do you sign out of a Google Home Hub or ensure it's on the latest version? The issue has happened probably a dozen times today, while watching CNBC on multiple Google Home Hub devices.

      1 reply 0 retweets 0 likes
    4. William Leary‏ @wpleary Mar 27
      • Report Tweet
      Replying to @wpleary @TeamYouTube

      And...it just hung again. 'You're watching CNBC on YouTube TV. Commercial break. We'll be right back. 6 accounts per household'. On my Google Home Hub. After a while the music that plays during this just stops, and this just stays on the screen. Definite bug.

      2 replies 0 retweets 0 likes
    5. TeamYouTube‏Verified account @TeamYouTube Mar 27
      • Report Tweet
      Replying to @wpleary

      That's definitely odd! We recommend you reach out to our live support team who can look into this for you: https://goo.gl/sBR8Xk . Hope this gets resolved.

      1 reply 0 retweets 0 likes
    6. William Leary‏ @wpleary Mar 27
      • Report Tweet
      Replying to @TeamYouTube

      Chatting with support now. Thanks!

      1 reply 0 retweets 0 likes
    7. William Leary‏ @wpleary Mar 27
      • Report Tweet
      Replying to @wpleary @TeamYouTube

      The "support" chat I just had was the most useless interaction with any company support I've ever had. "Can you try watching YouTube TV on other (i.e. non-Google Home Hub) devices to see if it still happens?" Sure, I want to spend my day testing @YouTubeTV.

      1 reply 0 retweets 0 likes
    8. William Leary‏ @wpleary Mar 27
      • Report Tweet
      Replying to @wpleary @TeamYouTube @YouTubeTV

      And it happened again, post-reboot of the Home Hub. There is 100% a bug in the software controlling the display of the 'commercial break' ad. Your devs need to look at this. Clearly is broken.

      1 reply 0 retweets 0 likes
    9. TeamYouTube‏Verified account @TeamYouTube Mar 27
      • Report Tweet
      Replying to @wpleary

      We're sorry to hear about the trouble and would definitely want to get this sorted. Could you follow @TeamYouTube and we'll take it from there? Let us know once you have.

      1 reply 0 retweets 0 likes
      William Leary‏ @wpleary Mar 27
      • Report Tweet
      Replying to @TeamYouTube

      Done.

      12:29 PM - 27 Mar 2019
      0 replies 0 retweets 0 likes

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